Customer Announcements

07/10/2026 - For some time, we implemented address verification through USPS when adding or editing a patient address in Open Dental. USPS offered this service at no cost but now, with little notice, has announced they will begin charging for this service on July 12th, 2026. In order to continue to keep costs low for our customers, we may be disabling this service for all customers as we research more cost-effective alternatives. No action is needed from you and this notice is informational only.

06/05/2026 - We have received reports of NexHealth representatives claiming to work with or for Open Dental. NexHealth is not partnered with or associated with Open Dental in any way. If you receive a call from a NexHealth representative using any of these deceptive sales techniques, please report it to us.

 

Archived Customer Announcements

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