Customer Announcements
10/24/2024 - We recently sent a notice to all DoseSpot users of a required update to version 24.1.81 or 24.2.41 or greater. Due to additional upcoming changes, this update is no longer urgent, and no action is needed at this time. An Open Dental update will be required in the coming weeks and we will provide additional details soon.
10/25/2024 - Middle Tier Update Alert - If you are updating Open Dental from an older version to 24.2.42 and above and get an error when attempting to log in via Middle Tier, the workstation has a version mismatch between the Middle Tier and Open Dental. Reinstalling Open Dental on the affected workstations will fix this issue. The Setup.exe for the correct version can be found in the OpenDentImages folder.
10/24/2024 - We have received numerous reports of Modento, a third-party software, corrupting customer databases. We notified Modento of this issue previously, but we have not seen a resolution. We advise customers not to use Modento as we are still receiving reports of corruption. See the full details on Third-Party Warnings.
10/15/2024 - The ODTouch eService app has been released as stable for Open Dental Version 24.2 and greater. Use the app as your clinical tool to complete tasks, like charting, scheduling, treatment planning, and more, from the convenience of a tablet. ODTouch is available for Android and iOS devices. Learn more here.
08/08/2024 - Warning: we specifically advise customers not to use NexHealth products that claim to integrate with Open Dental. If you do, you are likely bypassing Open Dental security, and the data that they may hack into the Open Dental database can cause unhandled exceptions. We are making this announcement as this has happened and will likely happen again in the future, (three customers as of August 8, 2024) and Open Dental may not be able to fix your issues because we do not have a record of the methods NexHealth may be employing to insert data into Open Dental.
10/17/2024 - The latest Open Dental User Newsletter has been released. See company announcements, new feature highlights, tips and tricks, and more.
