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Employment at Open Dental

Open Dental is a rapidly growing dental practice management software company founded in 2003 and located in Salem, Oregon. We generally hire people who live close to Salem because it's beneficial to have employees who live near the office.

To apply: please email your resume to jobs@opendental.com and indicate which position you are applying for.


Software Engineer I
Network Engineer
Software Support Technician
Software Engineer Intern (Programmer)

Open positions
We are actively hiring for the following positions.

Software Engineer I (Programmer)
We are interviewing candidates to fill up to three Software Engineer I positions.  The position mostly revolves around developing computer code for dentists and dental patients.  We develop both internet browser based applications and Microsoft Windows server/client installed solutions.  All of our software communicates with a relational database on the back end, usually MySQL.

The ideal candidate for the Software Engineer position will meet the following requirements:

  • Bachelor's degree in Computer Engineering or a software programming related field
  • Professional appearance and demeanor
  • Experience with C# or Java a plus
Job Responsibilities:
  • Collaborate with other software engineers and support technicians
  • Design, code, test, debug, and implement solutions using software design patterns, style guides, and best practices
  • Research and resolve customer reported issues. Participate in customer support and high level troubleshooting
  • Document programming problems and resolutions for future reference
  • Maintain historical records by documenting program development and revisions
  • Maintain confidentiality
  • Independently manage time effectively

Benefits include very good medical and dental insurance, 401k with match, paid holidays and paid time off (vacation or sick time).  Wage for this position starts at $32-34/hr DOE, 40 hours/week.  While we do not require employees to work over 40 hours/week, we generally allow it for employees who are interested.

Drug test and background check will be required. We generally don't hire someone who lives far outside of Salem because it's beneficial for us to have employees who live near the office.

Network Engineer
We are interviewing candidates to fill a Network Engineer I or Network Engineer II position. The position will mostly revolve around installing (and maintaining) our software on cloud based servers and then interfacing with customers to deliver access to the installed software as a Software as a Service (SaaS). Training will be provided by engineers designing the system, and the successful candidate will then work on improving the process and training other installers. We are interested in interviewing both experienced and inexperienced candidates.

The ideal candidate for the Network Engineer position will meet the following requirements:

  • Bachelor's degree in Computer Science, Engineering, Networking, or related field
  • Professional appearance and demeanor

Optional but helpful

  • Experience with the Software as a Service (SaaS) distribution model
  • Experience with C# or Java
  • Network communication/design/security knowledge and experience

Job Responsibilities:

  • Collaborating with other engineers and support technicians
  • Assisting with network architecture design
  • Feasibility testing for new features
  • Cost studies of various implementations.
  • Customer support

Benefits include very good medical and dental insurance, 401k with match, paid holidays and paid time off (vacation or sick time). Wage for Network Engineer starts at $30-40/hr DOE, 40 hours/week. The large starting range reflects our openness to interviewing candidates of varying experience levels. While we do not require employees to work over 40 hours/week, we generally allow it for employees who are interested.

Drug test and background check will be required. We generally don't hire someone who lives far outside of Salem because it's beneficial for us to have employees who live near the office.

Software Support Technician

Open Dental has multiple ongoing openings in Salem, Oregon for the Support Technician position. It involves phone based support and online training for our dental office customers in the United States and abroad. The support technician will work locally while providing remote support. There is also the opportunity for occasional travel. Wage varies based on factor listed below, but usually starts at $17.00/hr to $22.00/hr with annual raises.

This position is open to applicants from varied backgrounds. We value diversity, intelligence, empathy, experience, helpful attitude, and dedication. We provide a low drama work environment, where supporting our customer outweighs rank or role. Good communication is essential. The ability to learn, solve problems, and find satisfaction in helping others be successful is also important.

We do not have hard, objective requirements for this position, but there are factors which influence starting pay for this position such as:

  • Experience in dental, medical, or related fields.
  • Experience in customer support in any area.
  • Education in any field (the more relevant the more impactful).
  • Information Technology experience.
  • Associate degree in any field.
  • Bachelorís or Master's degree in any field.
  • Software or software support experience.

You do not need to have the above to apply for this position. We are looking for Salem area candidates with or without experience. Customer support, dental industry, IT employment history, or college education is helpful but not required.

Benefits include very good medical and dental insurance, 401k retirement with up to 4% company match, paid life insurance, paid holidays and paid time off (vacation or sick time). We are open from 5:00 a.m. to 6:00 p.m. but with lighter coverage early and late. We are also open on weekends with limited hours and coverage.

A drug test and background check will be required. We generally don't hire someone who lives far outside of Salem because it's beneficial for us to have employees who live near the office.

How to apply and what to expect:
Send your resume to jobs@opendental.com. Make sure that you include your phone number, email address, physical address, and how you found the job listing. We will contact you as soon as possible, depending on load. Feel welcome to contact us again if you have not heard back.

We will talk to you on the phone and ask some basic questions to get the process started. During or after the phone call we arrange for you to come in and be interviewed. The interview may consist of:

  • Filling out an application.
  • Providing a writing sample (grammar, spelling, and basic legibility are evaluated).
  • Taking a multiple choice pattern recognition test.
  • Brief knowledge tests.
  • A behavioral interview by other employees.

If you do well, you will be asked to come in for a working interview where we can give you basic instructions and see how you respond. This will take a little under two hours. This part is fairly subjective, but includes some objective components.

Soon after (usually a few days, sometimes longer) we may offer you a position, or let you know that you have not been offered a position. Keep in mind that even applicants who are not immediately hired, or asked to come in for a working interview, may be offered a position in the future.

Software Engineer Intern (Programmer)
The Software Engineer Intern position includes writing SQL queries, programming primarily in C#.net, possibly GWT, MGWT (Java implementations). We expect to teach you our patterns. You may also be working with customers at times to troubleshoot potential bugs.

The ideal candidate for the Software Engineer (Programmer) intern position will meet the following requirements:

  • Computer Science/Computer Engineering major, Junior standing or greater, with Senior standing moving into the 2018/2019 school year.
  • Willing to work full time during the summer

Not required but helpful:

  • C# and or Java knowledge or experience
  • SQL/MySQL knowledge or experience
  • Willing to work part time during the school year

Flexible schedule.

Compensation: $16/hr to start.
Drug test and criminal background check required.

 

Open Dental Software 1-503-363-5432