Web Sched Feature

Web Sched eServices, powered by Patient Viewer, allow patients to schedule appointments online. Each service has additional per month/per location fees. See Fees for Software, Support, Services.

• Practices must be on support with a unique registration key to use Web Sched.
• For a list of supported browsers, see Computer Requirements. Web Sched cannot be accessed on Windows Phones.

Additional Information:

• eServices Signup
• Web Sched Advanced
• Web Sched Troubleshooting
• eServices Troubleshooting

Web Sched Recall

Help your office manage recall reminders and appointment scheduling.

1. A Web Sched Recall email and/or text message* is automatically sent to the patient using the criteria you choose in the Recall List. Manually sending these messages is also available.
2. Patient receives a reminder and clicks an appointment and patient-specific link to select an available appointment date and time. Patient can also choose to be notified if an earlier appointment becomes available (marks the appointment as ASAP).
3. Scheduled appointments instantly show in Open Dental's appointment schedule.
4. Optionally send the patient an automated notification with appointment details.

*Text recall reminders require Integrated Texting Feature.

• WebSched Recall Demo
• Web Sched Recall
• Web Sched Recall: What Patient Sees
• Manually Send from the Recall List
• Web Sched Appointments Report

Web Sched New Patient

Allow new patients to schedule their first appointment online via your website.

1. Open Dental will generate a hosted URL you can link to from your website.
2. New patient/guardian clicks the link to open the Web Sched New Patient interface.
3. If eligibility criteria is met*, patient/guardian can select an opening, enter basic contact information, and schedule the appointment.
4. Scheduled appointments instantly show in Open Dental's appointment schedule and a new patient record is automatically created.
5. Optionally send the patient an automated notification with appointment details.

*To be eligible, patients must be new and 18 years of age or older. You also have the option to allow parents/legal guardians to schedule on behalf of a minor child.

• Web Sched New Patient Demo
• Example Website
  
  Note: This is only provided as an example of how the Patient Viewer can be embedded in a website to enhance its appearance. Open Dental is not able to embed or manage custom websites for your practice. Your IT and/or webmaster are your best resource if you wish to have Web Sched New Patient embedded in your site.
• Web Sched New Patient
• Web Sched New Patient: What Patient Sees
• Web Sched New Patient Alerts
• Web Sched Appointments Report

Web Sched Existing Patient

Allow existing patients to schedule their appointments online via your website.

1. Open Dental will generate a hosted URL you can link to from your website.
2. Existing patient clicks the link to open the Web Sched Existing Patient interface.
3. If eligibility criteria is met*, patient/guardian can select an opening, enter basic contact information, and schedule the appointment.
4. Scheduled appointments instantly show in Open Dental's appointment schedule.
5. Optionally send the patient an automated notification with appointment details.

*To be eligible, patients must be 18 years of age or older. You also have the option to allow parents/legal guardians to schedule on behalf of a minor child.

• Web Sched Existing Patient
• Web Sched Existing Patient: What Patient Sees

Web Sched ASAP

Easily notify patients on the ASAP List about last minute appointment openings and allow them to reschedule online.

1. Staff notifies patients about available openings via Web Sched ASAP text* and/or email messages.
2. Patient receives the message(s). Each message includes a clickable, patient-specific link to a scheduling calendar that shows all available openings. Patients can accept an opening and reschedule online, or choose to decline.
3. Rescheduled appointments instantly show in Open Dental's appointment schedule.
4. Optionally send the patient an automated notification with appointment details.

*Text messages require Integrated Texting.

• WebSched ASAP Demo
• Customize ASAP Message Setup
• Web Sched ASAP
• Web Sched ASAP: What Patient Sees
• Web Sched ASAP History