Conversions

If you need to convert from another dental software, we provide data conversions, conversion of scanned documents and patient pictures, and other services.  For more information, please contact a conversion specialist at 503-363-5432 or conversions@opendental.com. Our conversion department is generally available Monday - Friday, 8 a.m. - 4 p.m (PT).

Data Conversion: Converts data from another software to an Open Dental database. The data that converts varies by software. See Data Conversion Fees for a breakdown.

Scanned Document (Image) Conversion: Converts scanned documents and patient pictures; it is not included in a data conversion and has a separate fee. It does not include x-rays. Image conversions only occur after a final data conversion. See Image Conversions for a breakdown.

Payment: The conversion fee is separate from the support fee. The first month's support fee and final data conversion fee must be paid BEFORE the date of the final conversion. Call us at least 3 days prior to the conversion date to make a payment. We accept payment via credit or debit card. To pay by check, you can pre-arrange to have a statement sent to you.

Q: What happens to my conversion data after the conversion is complete?
A: By default, we retain a copy of test and final conversion data in a secure and encrypted location for approximately two months so we can provide assistance to customers if issues arise. Once two months have passed, the data is permanently deleted. If you would like to increase or shorten the length of time data is retained, please notify us in writing (email). Also see our Business Associate Agreement.

Ready to get started or learn more about the conversion process? Here is the First Step: Test Data Conversion Overview.