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If you need to convert from another dental software, we provide data conversions, conversion of scanned documents and patient pictures, and other services.  For more information, please contact a conversion specialist at 503-363-5432 or conversions@opendental.com. Our conversion department is generally available Monday - Friday, 8 a.m. - 4 p.m (PT).

Data Conversion: Converts data from another software to an Open Dental database. The data that converts varies by software. See Data Conversion Fees for a breakdown.

Scanned Document (Image) Conversion: Converts scanned documents and patient pictures; it is not included in a data conversion and has a separate fee. It does not include x-rays. Image conversions only occur after a final data conversion. See Image Conversions for a breakdown.

Payment: The conversion fee is separate from the support fee. The first month's support fee and final data conversion fee must be paid BEFORE the date of the final conversion. Call us at least 3 days prior to the conversion date to make a payment. We accept payment via credit or debit card. To pay by check, you can pre-arrange to have a statement sent to you.

Q: What happens to my conversion data after the conversion is complete?
A: By default, we retain a copy of test and final conversion data in a secure and encrypted location for approximately two months so we can provide assistance to customers if issues arise. Once two months have passed, the data is permanently deleted. If you would like to increase or shorten the length of time data is retained, please notify us in writing (email). Also see our Business Associate Agreement.

Ready to get started or learn more about the conversion process? Here is the First Step: Test Data Conversion Overview.

Service Fee More Details
Open Dental Software and Support Fees for Software and Support This is required for new customers.
Test Data Conversion  No charge. Test Data Conversion Overview

Pre-Data Conversion Checklist

Final Data Conversion

The Conversion Department will provide you with a written quote prior to a final conversion.

The typical cost for a United States customer is $1200 per database.
Fees vary depending on the data we can convert.

Conversions for practices with multiple clinics in the same database are an additional $300 per clinic/physical location.

Conversion fees cannot be refunded once we have completed the final conversion.

Data Conversion Fees

Final Data Conversion Overview

Scanned Documents (Image) Conversions Typical cost: $600 per image conversion. Fees vary by software application and size of data. Fees for Scanned Document (Image) Conversions
Conversions Completed After Business Hours After Business Hours: Additional $500 flat fee for weekend and after hours conversions. We do not provide conversion services on United States Holidays. Regular Conversion Business Hours:
Mon. through Fri., 8:00 am – 5:00 pm Pacific Time, not including holidays
Database Merge $400 per merge. Merging Databases
Database Split $400 per database. Splitting Databases
OpenDentImages (scanned documents) Folder Split (optional) $400 per database. Splitting Databases
Patient ID Renumbering $200  
Special Conversion Request $100 minimum charge, if no conversion within the last 3 months. Special Conversion Request Form
Post-Conversion Setup Post-Conversion Setup is included in the conversion cost. Setup must be completed within 30 days of the final conversion or a separate fee will apply. See Training for additional details.
International Customers

The Conversion Department will provide you with a written quote prior to a final conversion.

The typical cost for a Canadian office is $850 per database.

We may consider the GDP per capita for non United States customers when creating the quote.
Fees vary depending on the data we can convert

If you reside in a country outside of the United States and your country has privacy regulations that forbid the transfer of patient data to the United States (such as the European Union or New Zealand), then it is highly unlikely that we will be able to run a conversion for your office. Since we cannot collect a copy of your data, we do not have a good way to convert the information. Please contact the Open Dental Conversion Department to discuss your options.
Volume Discounts:
Volume data conversion discounts are available to dental organizations having multiple data conversions (distributors excluded). Please confirm discounts with a conversion specialist. All conversion discounts must be approved by Open Dental management. 
First 3 Data Conversions Full price.
4 – 7 Data Conversions $100 discount from full conversion price (if base fee greater than $400).
8 – 14 Data Conversions $200 discount from full conversion price (if base fee greater than $400).
15 + Data Conversions $300 discount from full conversion price (if base fee greater than $400).



Open Dental Software 1-503-363-5432