Integrated Texting Feature

Open Dental's Integrated Texting eService allows you to send and receive text messages* between patients and the office directly from Open Dental. It works in conjunction with other eServices for enhanced patient communication.

Feature Highlights

Watch our video: Integrated Texting Webinar .

• Works with Automated Messaging to send appointment reminders and other texts automatically**
• Easily send appointment texts for all appointments for the day from the Appointments Module
• See texts from the Text Message Inbox and filter by patient
• ODMobile and ODTouchusers can text using the mobile apps**
• Web Sched users can send text messages with links**

Getting Started

A per-location access fee is included in eServices Bundle or is available for a standalone monthly fee. Additional fees apply per outbound text message (see Integrated Texting Q and A).

• United States, Canada, Puerto Rico see: Fees for Software, Support, and Services
• Other Countries: See International Fees.

Practices must be on support and have a unique, active registration key to sign up for Integrated Texting (see eServices Signup).

*Text messages are not a secure method of sending PHI. See Encryption of Data at Rest and in Transit.

**Additional eService required.