The ASAP list shows patients who would like to be contacted when an earlier appointment becomes available.

In Appointment Lists, click ASAP.

Use the list to identify patients and quickly notify them about available openings. Appointments can also be scheduled from here.

See our video: ASAP List.

Note: Sign up for these eServices to easily send and manage ASAP notifications:

Double-click an appointment to view appointment details. The ASAP List can remain open while you open other areas of Open Dental. Right-click an appointment to view quick options:

There are 4 ways to place a patient on the ASAP List:


To narrow results on the Appointments or Unschedled Recalls tab, select other filter criteria then click Refresh to update.

Text: Only available when Integrated Texting is enabled. See Send an ASAP Text Messages below.

Web Sched ASAP Sign up/ Send / History:

Print List: Print the list of the open tab (Appointments or Unscheduled Recalls).

Appointments Tab

By default, the Appointments tab opens. This lists scheduled, unscheduled, planned, and broken appointments that have been marked ASAP.

Unscheduled Recalls Tab

Click the Unscheduled Recalls tab to view patients with a recall marked Schedule ASAP on the Edit Recall window, even if they have received a recall reminder already.

Send an ASAP Text Message

To enable this option, sign up for Integrated Texting.

  1. (Optional) In the ASAP List, highlight the patient(s) to send a text message to.
    Note: If you select patients before clicking Text, only those patients will be texted. If you do not select patients first and click Text, all patients with a wireless number will be auto-selected.
  2. Click Text.
  3. Enter the date and time of the available appointment, then click OK.
  4. Review the text message and modify if needed. The default text message is the Text Manual message. See ASAP Message Setup.
  5. Click Send. A commlog will be added to each patient's account.