Recall Appointments

A patient's recall appointments are determined by their Recall Types. Every patient is either a Prophy or Perio recall type, and you can add other recall types as needed. A patient's recall type(s), along with due dates, scheduled dates, and recall status shows in the upper right of the Family Module, Recall grid.

The columns that show in the grid can be customized in Display Fields, Recall List. Bold red text indicates the patient's recall appointment is overdue. Every time a recall appointment is set complete, recall dates, status, and notes are reset.

Set Prophy vs Set Perio: By default, every patient starts with a prophy recall type. Prophy and perio are mutually exclusive.

Resources

General Recall Setup

Web Sched Recall: An eService that emails automated or manual recall notifications based on due dates and allows a patient to schedule their recall appointment online.

Recall List: Identify and track unscheduled recall appointments that are due, send reminders, schedule appointments

Edit Recall Window