Claim Snapshot is a background process used by multiple Reports.
Claim Snapshot stores the original insurance write-off, fee, and expected insurance payment information when a claim is created. The Claim Snapshot cannot be viewed in Open Dental. Changes to estimates, fee schedules, insurance benefits, etc, do not affect the Claim Snapshot.
Fees, write-offs, and estimates stored in the Claim Snapshot affect the following reports:
The fees, write-offs and estimates in the Claim Snapshot may differ from what is shown in the Claim Procedure. An existing Claim Snapshot cannot be updated or changed. In order for fees, write-offs, estimates or dates in a Claim Snapshot to be updated and affect reports, the existing claim and associated Claim Procedures must be deleted and a new claim recreated. This creates a new Claim Snapshot.