Definitions: Commlog Types

In the Main Menu, click Setup, Definitions, Commlog Types.

The Commlog Types definition determines the options available in the Commlog type list.

This also assigns the default commlog type for some processes that automatically create commlogs in this definition (e.g., recall, texting, etc.). See Commlog, Automated Commlogs. eServices use the first commlog type in the list.

Double-click an existing item or click Add to create a new item. The Edit Definition window opens.

Editing existing commlog types changes the type on current commlog entries.

Hidden: Check to hide a commlog type.