ERA 835, also known as Electronic Remittance Advice format, is an electronic explanation of benefits (EOB) that can be electronically downloaded.

In the Manage Module, click ERAs.

Automatic or manually downloaded ERAs can be used to auto-populate insurance paid amounts in to claims to finalize insurance payments.


Use the filter options to change the ERAs listed in the ERAs grid. Click Refresh to update results after making changes. Filter options may change based on Enterprise Setup, Manage settings.

ERAs Grid

ERAs matching the filter criteria are listed in the ERAs grid. Double-click an ERA to Process and view EOB Claim Details.

Note: If a claim on the ERA list has special circumstances, add the claim to the Outstanding Insurance Claims Report and set a tracking status. See Track ERA.

ERAs can also be viewed and processed via the Insurance Claims window, History grid (see Send Claims).

Auto Processed Report

Auto Processed Report: Click to launch the ERAs Automatically Processed Report to view ERAs where automatic processing has been attempted or completed.