Use this window to process an ERA.

In the ERAs window, double-click on an ERA.

To process an ERA, receive the claim or claims, and finalize the payment. Any claims that were split by the payer will be matched and processed together.

Payer/Payee Information

The top half of the window displays information about the payer (carrier) and payee (office/provider).

Raw Message: The electronic file sent by insurance. This is used for troubleshooting purposes. See ERA Raw Message.

Provider Adjustments

Provider adjustments will display if any exist. Double-click a row to open a simple window that can be used to copy text.

Claims Paid

All claims in the ERA list under Claims Paid.

Right-click options:


A number of actions can be taken using the buttons at the bottom.