Invoices show selected procedures and adjustments and must be created in the Account Module.
- Once attached to an invoice, the same procedures and adjustments cannot be attached to a new invoice.
- Printed and emailed invoices are saved as PDFs in the patient account and Images Module, Statements image category.
- To reprint, resend or view double click on the invoice number in the patient account.
To generate an invoice:
- In the Account Module, highlight the specific procedures, payment plan debits, and adjustments, then click the Statement dropdown and select Invoice.
Selecting Invoice before selecting procedures will create an invoice for all procedures and payments for today (unless Super Family
billing is enabled).
- Change invoice options as needed.
- Date: Defaults to today's date.
- Sent: Automatically checked once the statement, invoice, or receipt is printed or emailed. It can also be changed manually.
- Hide payment options: Automatically checked to exclude amount due, date due, amount enclosed, credit card payment section, and aging information. If unchecked, the entire family balance will reflect in the amount due field which may be different than the invoice total.
- Single patient only: Informational only and cannot be changed.
- Send to Super Family: Informational only and cannot be changed.
- Invoice: Always checked and cannot be changed.
- Invoice number: Automatically generated and cannot be changed.
- Note: By default shows the Invoice Note set in Billing Defaults.
- Bold Note: Shows in bold red above and below the procedure grid.
- Click View to preview the invoice. If a PDF has been created, View will preview the PDF. If no PDF exists, View will preview the Fill Sheet window. Edit any custom Sheet Elements then Print or Email to save the changes.
Click Print to send the invoice to the default Printer.
Click Pat Portal to send the invoice to the Patient Portal.
Click Email to email the invoice as a PDF.
Click OK to generate the invoice without saving, printing or emailing the PDF.
If the Mode is changed on an existing invoice, a new PDF is created.
Set up a Display Field in the Patient Select window to search for patients by invoice number.
The following differences apply to users in other countries.
- New Zealand and Australia only: The title is TAX INVOICE.
- All countries outside the US: If an invoice is printed multiple times, each copy will have the word COPY in red at the top. To print the invoice again without the word COPY, uncheck the Sent checkbox and the Invoice Copy checkbox, then print again.