HIE Setup

HIE (Health Information Exchange) Setup allows practices to determine the setting for generating and exporting Continuity of Care Documents (CCDs).

In the Main Menu, click Setup, Advanced Setup, HIE.

Also see Continuity of Care Document (CCD).

HIE and CCD Logic

Before a CCD is generated, the information is placed in the HIE Queue. The actions below trigger a new HIE Queue row.

In the Appointments Module, a hiequeue is created for the patient when:

When clicking OK from the Edit Appointment window a hiequeue is created for the patient if:

A hiequeue row is created when a patient is added:

CCDs are only created for a patient if they have information queued, and the following is true:

Note: Any errors that occur during the processing of outstanding HIE queues are logged. The name of the directory is HieQueue and is located in the logger directory of the Open Dental Service.