Electronic Payor IDs

Electronic Payor IDs are sometimes used when submitting E-Claims.

Make sure to always verify that the electronic payor ID for a carrier is correct. If you use the wrong ID you may have to resubmit claims at your own expense. Some payors may have commercial and government payor IDs, and we may not list both. If in doubt and sending a large number of claims to a payor you have not previously sent to using Open Dental, you should verify the ID with the carrier.

This list can be used as a reference when you need to find an electronic payor ID. This list also appears when you click Search IDs on the Edit Insurance Plan Window. Another place to enter the ID is in Insurance Carriers List. However, electronic IDs attached to a carrier do not automatically appear in this list.

  1. In the Main Menu, click Setup, Family/Insurance, Payor IDs.

    A list of known electronic payor IDs are already setup in Open Dental.

  2. To add a new electronic payor ID, click Add.
  3. Enter the payor ID, carrier name, and any comments. If this is Medicaid, check theIs Medicaid box.
  4. Click OK to save.