Electronic Payer IDs
Electronic Payer IDs are used to submit electronic claims to carriers.
In the Main Menu, click Setup, Family/Insurance, Payer IDs.
Alternatively, in an Insurance Plan, click Search IDs.
Payer IDs are assigned to the insurance carrier. Adding an ID directly to a carrier from the Edit Insurance Plan window or Carriers window does not add the ID to this list.
This list is provided as a courtesy but is not extensive. Some clearinghouses automatically update this list. See Automatically Update Payer IDs below.
IDs can be edited or added as needed. Always verify that the electronic payer ID for a carrier is correct. If the wrong ID is used, it may require claims to be resubmitted at an additional expense.
To add a new electronic payer ID, click Add or double-click an ID to edit.
Click OK to save.
Payer ID List is automatically updated weekly if using one of the following clearinghouses as default:
The Open Dental Service is required. There is no indication in Open Dental when the list is updated. A log file named PayerList is located in the Open Dental installation folder. It tracks the successes and failures of Payer ID updates.