General Messages are texts or emails sent after an appointment has been set complete. For example, a text may go out after the appointing inviting the patient to leave a review. Emailed messages can be sent at no additional cost. To send messages by text, Texting is required and a per text message fee applies.
Arrivals can be activated or deactivated as needed.
After activating General Messages, set up General Message Rules.
To edit an existing General Message Rule, double-click a General Message Rule from the Automated Messaging Rules grid. To add a new rule, click Add General Message.
For information on adding and editing rules, see Edit Reminder Rule.