eReminders is an eService that sends automated text messages and/or email reminders about upcoming appointments. They are intended to be sent a short time before an appointment so patients are reminded of their appointment.
eReminders can be activated or deactivated as needed.
After activating eReminders, set up eReminder Rules.
To edit an existing eReminder Rule, double-click a Reminder Rule from the Automated Messaging Rules grid. To add a new rule, click Add eReminder.
For information on adding and editing rules, see Edit Rule.
How can I prevent an eReminder being sent for a specific appointment?
See Automated Messaging Advanced Settings to determine which appointment statuses allow eConfirmations.
How can I prevent an eReminder being sent for a specific patient?
Set the Exclude eConfirms/Reminders setting in the Edit Patient Information. If text or email is selected, the patient will not receive eReminders or eConfirmations via the selected method. Select both to exclude all.