Edit Claim - Attachments Tab

In the Claim Edit window, click the Attachments tab.

Use the attachments tab to document which attachments will be sent with the claim and how they will be sent.

Note: The attachments themselves are NOT sent by Open Dental; you must send them separately using a third party service. See Electronic Attachments.


Radiographs, Oral Images and Models: Enter how many pages will be sent for each. This information shows on paper claims and e-claims.

EOB, Narrative, Perio chart, Misc Support Data: Check the items that will be sent with the claim. This information shows on e-claims.

By Mail/Electronically: Select how the attachments will be sent.

Attachment ID: If you have an attachment ID (e.g. NEA#), copy it, then paste it here. The ID will be prepended to the notes field and will also go out on the e-claim in a special field for attachments.

Attached Images: Select the images that will be sent as attachments, then export them to a temporary folder.

As you add images, they will list in the box.

Add Attachment: Only visible if DentalXChange Attachment is enabled. This will open a new window to attach images and narratives to. All other information in the attachment tab will be grayed out.