Aging is the length of time a balance has been outstanding and is useful for billling.
In the upper left of the Account Module is Family Aging.
Aging is automatically calculated in the Family Aging grid when opening the Account Module.
To run aging at a set time each day, the Open Dental Service must be installed on the server and an Automated aging run time be set in Preferences or, for Enterprise users, an Aging Service Time Due be set in Enterprise Setup.
Aging is also automatically calculated on affected accounts when users:
Aging is automatically calculated when generating the following reports, but not updated in accounts at that time:
Additional settings for Aging are found in Preferences and, for Enterprise users, Enterprise Setup, Account tab.
By default, all charges within a family are sorted into four aging categories based on the date of the charge:
Categories represent the number of days the remaining balance of a charge has been outstanding. Then, the sum of all credits for the entire family history is applied to the oldest category with a remaining balance. If the total credits were not sufficient to cover the total charges, categories will still contain amounts due.
By default, credits are applied to the oldest debts first in order to give the family as much credit as possible. This way, if a family has a balance in the over 90 category, the practice might be more comfortable moving the guarantor account to precollections.
If the Preference, Transactions attached to a procedure offset each other before aging, is enabled, credits (e.g., adjustments, pay plan charges) attached to procedures are applied to the procedure balance instead of the oldest family balance.