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XCharge / OpenEdge

XCharge (also known as OpenEdge) is a Credit Card Processing program integrated into Open Dental that can be used to charge patient credit and debit cards.

XCharge supports EMV transactions (credit cards with computer chips). You must use XCharge version 8.1.1 or greater. Terminal options include:

  • Ingenico iSC250 (electronic signature capabilities). (Electronic signature are stored on the workstation that acts as the XCharge server.)
  • Ingenico iPP320

XCharge Decline Minimizer is available at no cost for businesses that offer automatic recurring billing to their customers.  It automatically checks for updated credit card information and updates it if needed, thus reducing declines.  Changes made are recorded in the payment note. To add this feature, contact XCharge technical support and select option 3. No additional setup is required in Open Dental.

Links
Install XCharge then enable the service in Open Dental. Make sure you have a backup plan for the XCharge server.

Transactions

Online Payments: Using the XWeb gateway, allow patients to make online payments.

Recurring Charges: Process many credit card payments at once.

Troubleshooting

 

Open Dental Software 1-503-363-5432