Miscellaneous Setup

In Miscellaneous Setup, customize Open Dental's general settings.

In the Main Menu, click Setup, Miscellaneous.

Main Window Title: Set what information shows in the Main Window title bar.

Blue theme:

Time Cards use local time: This setting affects all workstations. It is useful when the server is in a different time zone than the workstation.

New Computers default to refresh while typing in Select Patient window: Sets the default setting of the Refresh while typing checkbox on the Select Patient window for new workstation installations (Selecting Patients).

Search for preferred name in the first name field in Select Patient window: Sets the search behavior of the First Name field on the Select Patient window.

Process Signal Interval in seconds: The interval, in seconds, that Open Dental will automatically refresh the Appointments module, task lists, and text notifications. Usually the value will be 6 to 20 seconds. Leave the field blank to disable auto-refresh. See Refreshing Data.

Note:
  • If a workstation has a network access issue when it sends a signal, you will receive an Unhandled Exception error. We recommend clicking Quit, then restarting Open Dental.
  • A value must be entered when Using the Kiosk.

Disable signal interval after this many minutes of user inactivity: This setting is only valid if you have entered a value for Process Signal Interval above. Enter the minutes of workstation activity that will cause Open Dental to stop sending automatic signals to refresh information. We recommend setting a value similar to the value of any auto log off options for Open Dental or Windows (see Global Security Settings). Disabling the signal during workstation inactivity can prevent errors due to lack of network access (e.g. the server is down). Once the workstation becomes active (e.g. with a mouse click or mouse movement), the signal will resume at the set intervals (see above). Leave the field blank if you do not want to disable the signal during periods of inactivity.

Languages used by patients: Set up specific Patient Language Options which can then be assigned in the Edit Patient Information Window.

Language and region used by program: Shows the database's current language and region setting. To change the database setting, click [...].

Click the New Database Setting dropdown arrow and select the new language and region. Click OK to save.

Usually database and computer settings will match. If they don't, a warning will show every time Open Dental starts. To stop this warning from showing, check the 'Do not show this window on startup (this computer only)'. Change computer settings in the Control Panel, Region and Language.

Currency number of digits after decimal: Indicates the current computer setting for digits after the decimal for currency amounts. The recommended value is 2. If the value is anything different, the message below will show every time Open Dental starts.

To change the currency setting, go to the Control Panel, Region, Additional Settings, Currency tab. To stop this message from showing on startup, check 'Do not show this window on startup (this computer only)'.

Text boxes use foreign language Input Method Editor (IME) composition: If you are typing in a foreign language that uses an IME keyboard (e.g. Korean, Arabic), check this box to allow composition typing in Open Dental.

Update Server Name: For the Middle Tier, it identifies which computer is running the middle tier. It also indicates the one and only computer name that has permission to execute updates (e.g. via the Help, Update menu, via command line). This helps avoid unwanted updates when offices have multiple locations potentially running different versions of Open Dental.

Track Last Clinic By: For Clinics only. Affects which clinic is selected in the Main Menu, Clinics when a user logs on to a workstation.

Sync code for CEMT: Indicates the Sync Code of the Central Enterprise Management Tool (CEMT) database this database is associated to. All database connections which are affected by a CEMT sync have a code listed here. If you clear the code, you can sync from any database, but this is not recommended.

Number of Audit Trail entries displayed: Set the default number of log entries that will display in the Audit Trail at one time.

Automated aging run time, only applies if using Daily aging. Leave blank to disable: This option is useful to prevent aging from running during high use hours. Specify a certain time of day to automatically run daily aging after midnight (e.g. 1:00 am). The OpenDentalService must be installed and running during the aging run time. See Service Manager.

Aging for enterprise Galera cluster environments using FamAging table: Only used by enterprise organizations that use Galera cluster environments to prevent possible deadlocks when running Aging.

Automatically submit unhandled exceptions: Automatically submit Unhandled Exception errors to Open Dental Headquarters. This is done in the background securely and no PHI is sent. Errors are only sent for offices on the latest stable version or using any beta version.

For global and local computer settings for tasks, see Task Preferences.