In the Main Menu, click Setup, Appointments, Insurance Verification.

The default criteria for the Insurance Verification List can be set via the Setup menu.

These settings are also used to determine which patients are checked during a batch insurance verification using Scheduled Processes.

Scheduled appointment in: Set the default for Days until scheduled appointment.

Plan benefits haven't been verified in: Set the default value, in days, for Plan benefits haven't been verified in.

Patient eligibility has not been verified in: Set the default value for Days since patient eligibility.

Past due appointments up to: Set a value, in days, that determines when verifications are considered past due and show on the Past Due tab.

Insurance Verification List defaults to the current user:

• Checked: For User selection defaults to the logged-on user.
• Unchecked: For User selection defaults to All Users.

Exclude patients with insurance plans marked as Do Not Verify:

• Checked: Exclude insurance benefit verifications (Ins) when a patient's insurance plan is marked Don't Verify on the Insurance Plan Edit Window.
• Unchecked: The Don't Verify checkbox is not considered.

Always reverify service year insurance benefits:

• Checked: When a plan's benefit renewal date is after the last verified date, benefit verifications will re-list to remind staff to re-verify insurance benefits. When benefits are marked verified, the appointment date is used.
• Unchecked: Benefit renewal dates will not be considered, only verification filters. When benefits are marked verified, the current date (i.e., today) is used.

Always reverify service year patient eligibility:

• Checked: When a plan's benefit renewal date is after the last verified date, eligibility verifications will re-list to remind staff to re-verify patient eligibility. When eligibility is marked verified, the appointment date is used.
• Unchecked: Benefit renewal dates will not be considered, only verification filters. When eligibility is marked verified, the current date (i.e., today) is used.

Exclude Patient Clones: Only appears if Patient Clone is enabled in Show Features

• Checked: Exclude patient clones.
• Unchecked: Include patient clones.

Click OK to save changes.