Claim Custom Tracking definitions determine which status options are available on the Edit Claim - Status History Tab.
- In the Main Menu, click Setup, Definitions, then select Claim Custom Tracking.
- Click Add to add a new status, or double-click a status to edit.
- Name: Enter the name of the status.
- Days Suppressed: Enter any positive number. This equals the number of days a claim will be excluded from the Outstanding Insurance Claims Report when this status is selected for a claim.
- Click OK to save.
On the main Definitions window, highlight a status, then click the up/down arrows.
Remove a Status
Statuses can only be removed if they have not been used. On the Edit Definition window, click Delete.