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Web Sched New Patient - What Patients See

Below is a description what a patient will see when all Web Sched New Patient interface options are enabled and they try schedule their first appointment.

Notes:

Eligibility Prompts
When prompts are enabled, the patient will first be asked a series of questions to determine their eligibility to schedule.

  • A patient record cannot already exist; patient must be new.
  • Patient must be 18 years of age or older, or a parent/legal guardian must confirm they are scheduling on a minor's behalf.

Question 1: Has this patient had an appointment with us before?

  • Yes: Patient will be asked to call the clinic to schedule instead.
  • No: Proceed to question 2.

Question 2: Is the patient 18 years or older?

  • Yes: Proceed to scheduling.
  • No: If the Allow Child prompt is enabled, p.roceed to question 3. If it is not enabled, patient will be asked to call the clinic to schedule.

Question 3: Are you the parent or legal guardian of the minor patient?

  • Yes: Proceed to scheduling.
  • No: Patient will be asked to call the clinic to schedule.


Proceed to Scheduling
Patient completes basic information and selects an available time slot.

Reason for appointment: If Web Sched New Patient Appointment Types are set up, patient is prompted to state the reason for the appointment.

Select Appointment: Patient selects a day and time, based on available time slots.

Guardian / Patient Info: Guardian or patient enters basic contact information.


Schedule: Patient clicks Schedule Appointment. If patient information meets requirements (new patient, 18 or over), a message will indicate scheduling success.

If you have added a redirect URL to the code, the redirect URL will show instead.

In Open Dental

  • Scheduled appointments instantly show up in the Appointment schedule.
  • An Alert is created to notify staff a new patient appointment has been scheduled.
  • Use the Web Sched Appointments report to view and track appointments scheduled using Web Sched.

 

Open Dental Software 1-503-363-5432