Payment Plans Report

This report lists guarantors who owe money on Patient Payment Plans and the total amounts owed. It is often used with the Aging of Accounts Receivable (A/R) Report to determine which patients owe the office money.

Note: To control user access to this report, see Report Setup: Security Permissions.

  1. In the Main Menu, click Reports, Standard.
  2. In the Monthly section, click Payment Plans.
  3. Date Range: To limit the report to plans created in a date range:
    • Check the Limit to Plans Created in a Date Range box. This is the default selection and enables the Date Start and Date End fields.
    • In the Date Start field, click the dropdown to select the start date.
    • In the Date End field, click the dropdown to select the end date.

      If you uncheck the Limit to Plans Created in Date Range box, the report will show all plans, regardless of date.

  4. Payment Plan Types: Select which types of payment plans to include:
    • Insurance (payment plans that have the Track expected insurance payments checkbox selected)
    • Patient
    • Both
  5. Hide Completed Payment Plans: Check this box to exclude closed payment plans from the report.
    • Note: In version 16.1 and earlier, plans were considered completed when the balance was zero and there were no future charges. In 16.2 and greater, a plan has to be closed to be considered complete.
  6. Show Family Balance: Check this box to show each guarantor's total family balance.
  7. Providers: Highlight the providers to include. Click All to select all providers.
  8. Clinics: Select the clinics to include. Click All to select all clinics. The report will be grouped by clinic.
  9. Click OK to generate the report. For a description of toolbar buttons, see Complex Report System.