Definitions: Claim Error Code

The Claim Error Code definition determines the list of error code options available in the Custom Tracking Status Update window.

In the Main Menu, click Setup, Definitions, Claim Error Code.

To add or edit available claim error code options:

  1. Double-click an existing item or click Add to create a new item. The Edit Definition window will open.
  2. Name: Enter the abbreviation for the error code. This will show in the Error Code column of the Claim Custom Tracking Status History grid.
  3. Description: Enter the full description of the error code.
  4. Click OK to save.

To remove an item from the claim error code list, double-click the item and click Delete. If the item has been used it cannot be deleted.