Create claim errors to use when tracking claim status history.

In the Main Menu, click Setup, Definitions, Claim Error Code.

The Claim Error Code definition determines the list of error code options available in the Edit Claim - Status History Tab. This list is empty by default. Add Error Codes as needed.

Double-click an existing item or click Add to create a new item. The Edit Definition window opens.

• Name: Enter the abbreviation for the error code. This displays in the Error Code column of the Claim Custom Tracking Status History grid.
• Description: Enter the full description of the error code.
• Delete: Remove an error code from the list. Cannot be deleted if the error has been used.

Click Save to exit the window and keep changes.