In the Main Menu, click Setup, Definitions, Claim Error Code.

The Claim Error Code definition determines the list of error code options available in the Edit Claim - Status History Tab. This list is empty by default. Add Error Codes as needed.

Double-click an existing item or click Add to create a new item. The Edit Definition window will open.

• Name: Enter the abbreviation for the error code. This will show in the Error Code column of the Claim Custom Tracking Status History grid.
• Description: Enter the full description of the error code.

Click OK to save.

To remove an item from the claim error code list, double-click the item and click Delete. If the item has been used it cannot be deleted.