Authorized representatives can view another patient's health information in the Patient Portal and receive Web Sched Feature notifications on another patient's behalf. Several settings in Open Dental control who is authorized to see a patient's health information.
Patients: Can always view their own health information.
Guarantors: By default, guarantors have access to all family member information. This is determined by the Allow Guarantor access to family health information in the patient portal option in Family Module Preferences. If checked, guarantors can view information for all family members; if unchecked they can only view their own information. This is a global setting that affects all guarantors.
Responsible Party: Can view health information for any patient for which they are a responsible party (Public Health enabled, Edit Patient Information window, Responsible Party).