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Using the Mobile Web

Before using the Mobile Web, contact Open Dental to enable, then Set up the Web Server.

Note: Mobile web does not filter information by provider or clinic. All appointments, patients, and pharmacies will show, regardless of provider or clinic.

Log On
Only users with the Mobile Web Permission can log into the Mobile Web.

  1. Enter the mobile web URL.
  2. Enter your Open Dental User Name and password. A 'strong' password is required.
  3. Click Login.

Check the Remember User Name checkbox to remember the user name the next time you log on.

Home Screen
The Home screen is the central location for accessing appointments, patient, and pharmacy information.   Press an option to access.

  • Appointments:  Patient appointments by date. 
  • Patients:  Searchable list of patients.
  • Pharmacies:  Alphabetical list of pharmacies. 

In the upper right corner of every screen, press the down arrow to open an additional menu. 

  • Home: Return to the home screen.
  • Refresh:  Refresh content.
  • Logout: Close out of the mobile web.
  • Cancel:  Close the menu.

By default appointments for the current day show. The appointment color corresponds to the provider's color (Provider List).

  • Press the arrows to the left/right of the date to move back (<) or forward (>) by one day. 
  • Press View to select a different date from a calendar.
  • Select an appointment to view appointment details.
  • On the Appointment screen, select the patient to view patient details.
  • Press < in the top left corner to move back one screen.


This is a searchable list of all active patient in the database, sorted by last name. When you first open the window, no patients will show. 

  • To see all patients, leave the Search field blank and click the magnifying glass.
  • To search for a specific patient, enter first or last name, then click the magnifying glass to return matching results. 
  • To scroll to a specific letter in the list, press the letter on the right side of the window (e.g. below press the blue 'T' to jump to all patients whose last name begins with T).
  • Select a patient to view more details (contact information, appointments, allergies, and prescriptions). 
  • Phone numbers and email address are underlined blue.  Press the number to call phone numbers or the email address to generate an email.
  • On the Patient screen, select the appointment to view appointment details.
  • Press < in the top left corner to move back one screen.


This is a list of all pharmacies and contact information as entered in Lists, Pharmacies.

  • Select a pharmacy to view pharmacy address, phone, fax, and notes.
  • Phone numbers are underlined blue.  Press the number to call.
  • Press < in the top left corner to move back one screen.



Open Dental Software 1-503-363-5432