If sending E-claims to a clearinghouse, you must first set up the clearinghouse. In the main menu, click Setup, Family/Insurance, Clearinghouses.
Clearinghouses are listed alphabetically. If using Clinics, you can override some information by clinic (e.g. login credentials, export path). See Clinic Clearinghouse Setup. To view a clinic's Export Path overrides for all clearinghouses listed on the E-Claims window, select the clinic in the upper right.
Set a default clearinghouse:
Enter clearinghouse or direct carrier settings: Double click the clearinghouse. For set up instructions by individual clearinghouse, see E-Claims.
Add a clearinghouse that isn't listed: Click Add.
Clearinghouse reports: These settings affect the automatic download of clearinghouse reports (e.g. Electronic EOBS (ERAs), acknowledgement reports, text reports).
Note: Only some clearinghouses currently support automatic download of reports:
Change Healthcare (formerly Emdeon and WebMD) supports medical automatic downloads only.
To troubleshoot e-claims, see Clearinghouse Error Messages.
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