The Merge Provider tool can be used to merge duplicate providers.
In the Main Menu, click Tools, Misc Tools, Merge Providers.
Merging permanently assigns the merge into provider wherever the merge from provider is assigned throughout the entire database (including, but not limited to adjustments, appointments, claims, payments, procedures, etc.). It also removes the merge from provider from the Providers. To run this tool you must have the Provider Merge security permission.
Merging providers cannot be undone. Only merge providers when they are the same individual/entity and only when necessary.
Show Deleted: Check this box to select from hidden and deleted providers.
Provider to merge into: Click Change to select the provider that will remain.
Provider to merge from: Click Change to select the provider that will merge into the above provider.
Click Merge to combine the providers.
To confirm the merge, click Yes. If the full names or NPIs don't match, you will be notified and informed how many patients and claims are assigned the merge from provider.
Click OK to proceed.
A Done message will show when the merge is complete.
Providers that have been merged into another provider are still viewable in the Provider List. Click Show Deleted.