If using clinics, set different clearinghouse settings for each clinic.
In the Clearinghouses window, in the upper right, select a clinic.
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When sending claims for Clinics, the clinic-level overrides are used instead of default settings and are determined by the claim's assigned clinic. Default dental or medical clearinghouses remain the same for all clinics.
Double-click the clearinghouse row to open the Edit Clearinghouse or Direct Carrier window.
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Settings that can be set for each clinic are highlighted above. All other options are only enabled when the Unassigned/Default clinic is selected.
First enter settings for the clinic Unassigned/Default. These settings are used by all clinics if no clinic-level overrides are entered.
- Select the clinic Unassigned/Default in the upper right.
- Enter the settings. Refer to Clearinghouses for a list of clearinghouses and direct carriers and link to their general settings.
Next enter clinic-level overrides. These settings override Unassigned/Default information when sending claims for this clinic.
- Select the clinic.
- Enter the credentials as needed. You can enter Tax ID number, Name, Telephone Number, Login ID, Password, Claim Export Path, Report Path and Launch Client Program (.exe).
- Enable or disable Allow sending attachments and Save Attachments to Imaging Module as needed.
- When finished with one clinic, select another clinic and enter its information.
Note:
- For details on how clinic assignment restricts user access in Open Dental, see User Edit.
- If the currently logged on user is restricted to certain clinics, only the clinics they have access show in the Clinic dropdown.
- If Unassigned/Default credentials match other clinic settings, and Unassigned/Default credentials are modified, the edits affect the other clinics as well. To unlink a clinic from Unassigned/Default, change the clinic's credentials. Then any changes made to Unassigned/Defaults no longer affect the clinic.