Graphics Preferences

Graphic settings affect the display of the Graphical Tooth Chart, the Graphical Perio Chart, and the graphics displayed on printed Treatment Plans. Settings are specific to the computer where you are working, allowing you to set different graphics preferences for each computer. Users must have the Graphics Edit permission to access and change graphic settings.

In the Main Menu, click File, Graphics.

DirectX: This is the latest 3D Microsoft technology. It is recommended if possible. This setting is required to view the graphical perio chart.

OpenGL: This is the 3D technology that we used in the past. It works well, but the graphical perio chart will not be available.

Simple 2D: Can be used if neither DirectX or OpenGL can be made to work. For example, when using a remote connection, such as Microsoft Terminal Services, GoToMyPC, etc. The simple tooth chart will eliminate all slowness issues over the remote connection. But the tooth chart will not look as nice.

Options for 3D Tooth Chart: These are only changed if the graphical tooth chart is not working properly.

Troubleshooting

If DirectX is not working properly

  1. Install the latest DirectX runtime: https://support.microsoft.com/en-us/kb/179113
  2. Install all express/critical Windows Updates.
  3. Update the graphics card driver using one of the following:
    1. Try to locate the driver from the computer manufacturer's website.
    2. Try to locate the driver from the graphics card manufacturer's website.
    3. Try to use Windows Update to update the graphics card driver.
  4. Install the DirectX End-User Runtimes (June 2010) (only do this if DirectX is still not working). https://www.microsoft.com/en-us/download/details.aspx?id=8109.
    • Download it to a temp folder.
    • Run DXSETUP.exe to insert missing DirectX files.
    • Close, then reopen Open Dental.
  5. If none of the above steps resolve the issue, install the June 2010 version of the DirectX SDK and restart the computer. https://www.microsoft.com/en-us/download/details.aspx?id=6812.

If you cannot get into Graphic Preferences on your computer

You can change the graphic setting from a different computer. Click Setup, Computers.

If you experience a major error while using this interface, see Troubleshooting Installations.

More Terminology

(Only for the very curious)