Home User Manual Discussion Forum Search

Finance/Billing Charges 

This tool is used to apply finance or billing charges to an account.  The charges will be applied to all guarantors that meet the filtering criteria entered on this window.

  • Finance charges:  Apply a percentage charge (APR) to the account balance.  This charge is calculated against the entire balance, not just the patient portion, so you may want to carefully review pending insurance before and after running finance charges. It is recommended that you run it every month for an accurate APR. 
  • Billing charges:  Add a flat charge to the account. 

In the Main Menu, click Tools, Billing/Finance Charges.

Date of New Charges:  Enter the date the new charges should be applied. 

Finance Charge:  If this is a finance charge, enter the charge percentage (APR).  An Adjustment will be added that equals one month (1/12) of APR charges. The adjustment type is determined by the setting in Account Module Setup, Finance charge adj type.

  • Charge at least: Set the minimum finance charge amount. In this example, any finance charge amount from $0.01 to $4.99 will be charged as $5.00 to the patient.
  • Only if over: Set the minimum amount to trigger the APR percentage charge. In this example, the Only if over amount is $3.00. If the finance charge is less than that amount, the patient is charged $0.00.
  • If both preferences are set, the patient will be charged the "Charge at least" amount, but only if it is greater than the “Only if over” amount. If the finance charge is greater than the “Charge at least” amount, the finance charge amount is applied.  

If the account has an Installment Plan setup for any family member, the installment plan's APR is used instead of the the APR set here. 

Billing Charge:  If this is a billing charge, enter a flat fee amount.  The charge will be added to the account as an Adjustment.  The adjustment type is determined by the setting in Account Module Setup, Billing charge adj type.

Age of Account:  Select the age of the accounts that should have the charge added. 

Only Apply to these Billing Types:  Select which billing types should have the charge added.

Undo Finance/Billing Charges:  Undo your most recent charge (finance or billing).  All adjustments made on the same date, which have the same adjustment type, will be deleted.  To undo finance charges for a different date, you must manually go into each account and delete the individual adjustment.  Use the Adjustment Report to identify the adjustments made on that date.

To see all the finance charges that were applied, run the Finance Charge Report.

Apply Both Finance and Billing Charges
To apply both finance and billing charges to an account, you will run the finance/billing charge tool twice on the same day, once per month. You will still do daily billing.

  1. Run the tool to apply the APR finance charge (e.g. 18%) to accounts over 30 days.
  2. Run the tool to apply billing charge (e.g. $4) to accounts over 60 days. 
  3. Send Statements


Open Dental Software 1-503-363-5432