Providers, proxy clinicians, and clinics subscribed to DoseSpot will receive Alerts in Open Dental's main menu. Before alerts will display, each provider/proxy clinician and clinic must be subscribed to eRx Alerts. See Subscribing Users to Alerts.
The eRx alert category includes the registered provider and registered clinic that are subscribed to the alert. Currently there are three eRx alerts. Two are informational, and one requires action (see below).
Select user to assign ID: This alert appears when multiple users are assigned to one provider, or no user is assigned. This alert requires action.