Open Dental Cloud is a hosted solution managed by Open Dental Software.
Open Dental Cloud looks and feels just like our local version, but can be accessed using a browser. To see if Open Dental Cloud is right for your office, give us a call. Our team will reach out to discuss the next steps.
The total monthly cost for Open Dental Cloud varies depending on the needs of the practice. An official quote will be provided before signup.
| Service Description | Fee* (USD) | Details |
|---|---|---|
Monthly Cloud Hosting and Support |
$430/month/location or office |
Covers one provider, includes 15 concurrent browser sessions** and 50GB of OpenDentImages storage. Discounts are available for multiple locations sharing one database. Contact Support for details. |
Additional Providers (not counting hygienists) |
$150/month/provider |
Includes 10 additional concurrent browser sessions and 50GB of OpenDentImages storage for each additional provider. |
Additional Sessions |
$18/month/browser session |
Allows for 1 additional concurrent browser session. |
Additional OpenDentImages Storage |
$0.40/GB over the monthly allotment |
1GB of additional storage. Fee is based on the largest size recorded for the OpenDentImages folder, at any time during the billing cycle. Fees are applied each billing cycle the allotment is exceeded. |
Migration |
$400 |
One-time charge per signup. Collected before a Migration (Test or Final) is started. |
*Open Dental Cloud service fees are non-refundable after services have been rendered.
**A browser session is one Open Dental Cloud user interface instance.
Open Dental will do the cloud setup, then you can log in and get to work. All you need is a web browser and high-speed internet. See our Requirements page.
Also see:
| Open Dental Cloud may be a good fit if your practice | Open Dental Cloud may NOT be a good fit if your practice |
|---|---|
uses Windows. |
uses macOS. You can access Open Dental from a browser on a device running a full version of Windows. |
has a reliable internet connection with a minimum speed of 20 Mbps download and 10 Mbps upload. |
has an internet connection that is unstable or does not meet recommended minimum speeds. |
has latency below 30ms with at least one of our data centers. |
has latency above 50ms with our data centers. |
wants to use the latest tools available in the software. |
wants to choose when to update the software. |
wants automated backups of the database and OpenDentImages folder. |
wants to continue to self-manage backups. |
does not have the resources or desire to manage a local server. The local computers that access the Open Dental Cloud are still fully managed by the practice or their IT. |
has the resources to manage a local server. |
does not use DirectX to view a full-screen 3D image of the patient's Perio Chart (Graphical button) or Ortho graphics. |
uses DirectX and views the Graphical Perio Chart and Ortho graphics. |
uses (or can use) Open Dental eServices for online patient scheduling and patient communications. |
relies on certain third-party services like Flex, SolutionReach, etc. (It will take time for some vendors to build interfaces with our API, so this will vary by company.)* |
uses separate Imaging software that doesn't need to be hosted. |
wants separate Imaging software to be cloud hosted by Open Dental. |
*See Open Dental Cloud 3rd Party Integrations for a list of compatible integrations.
For a list of differences between Open Dental Cloud and the local/server version, see Open Dental Cloud Differences.
How is cloud data protected?
Each customer's database and A to Z Folder (where documents and images are stored) are backed up periodically. The backups are encrypted, tested for integrity nightly, and stored off-site. See Open Dental Cloud Backups for more information.
What happens in the unlikely event of an Open Dental Cloud server failure?
In the event that the Open Dental Cloud server fails, the most recent backup will be restored to a new server by Open Dental staff.
