Web Sched Troubleshooting

Below are some troubleshooting steps if you experience issues with Web Sched Recall, Web Sched New Patient, or Web Sched ASAP.

See Web Sched

See Web Sched Feature.

Problem: There are no available time slots for patients to choose from.Solution:Check all setup options to make sure information is complete and accurate.


Web Sched New Patient Q: Why do I see 'Error Retrieving URLs' in the Hosted URL title bar?

A: This message shows when you haven't yet enabled Web Sched New Patient, or when there are connection issues with the eConnector.