eServices Sign Up About

The About tab displays read-only information based on the registration key.

In the Sign Up Portal, select the About tab.

This is used by Open Dental technical support for troubleshooting eServices issues.

Program Version: The version of Open Dental.

Last eConnector Heartbeat: The last time the eConnector heartbeat was detected.

Legacy Type: Historical billing information.

Listener Type: Indicates what the eConnector is doing.

Permission Level: The permission level of the logged on user. Those with Full Access (Security Admin permission) can change eServices. Those without have read-only access.

Is Reseller Customer?: Indicates if there is a reseller registration key.

On Support?: Indicates whether the location is currently on Open Dental support.