NewCrop eRx Credentialing
Prior to sending a prescription via the NewCrop eRx / Prescription interface, prescribers must complete credentialing.
Credentialing is part of the process of NewCrop eRX identity proofing. It entails submitting credentials to further confirm provider identity.
First complete identity proofing by contacting Open Dental support. Do not move on to Step 2 until identity proofing has been completed. This step is required for all prescribing providers.
When identity proofing is complete, send an email to email@example.com that contains the following information.
Subject: (provider name) Credentialing
Email address: Email address the prescriber used during Exostar identity proofing.
Mobile number: Personal mobile number. This will be used once for verification purposes only.
Mobile carrier: Cell phone carrier
Contact person: Any person, other than the provider, who can verify the practice is active (e.g., office manager).
Software: Open Dental
NewCrop eRx Version: Basic or Comprehensive
Also attach scanned copies of the following documents, or they can be faxed to 832-553-1889.
Once credentials have been submitted, it will take approximately 48 hours to finalize. The prescriber will receive a confirmation email from Open Dental. We will then activate electronic transmission of prescriptions on the prescriber's account and apply the one-time identity proofing fee to the office's statement.
To sign up for EPCS see NewCrop eRx EPCS Setup.
Signing up for eRx initiates monthly fees that cannot be refunded.