In the Main Menu, click Setup, Miscellaneous.
In Miscellaneous Setup, customize Open Dental's general settings.
These settings pertain to the main title window within Open Dental.
Time Cards use local time: This setting affects all workstations. It is useful when the server is in a different time zone than the workstation.
Process Signal Interval in seconds: The interval, in seconds, that Open Dental will automatically refresh the Appointments module, task lists, and text notifications. Usually the value will be 6 to 20 seconds. Leave the field blank to disable auto-refresh. See Refreshing Data.
Disable signal interval after this many minutes of user inactivity: This setting is designed to limit the load on database from idle users. Enter the minutes of workstation activity that will cause Open Dental to stop sending automatic signals to refresh information. Keyboard and mouse activity will cause the view to start refreshing again. If you set this and want users viewing the appointment book to stay updated even though signals are not being processed because a workstation is idle, set Appointment Preferences, Refresh every 60 Seconds, keep waiting room times refreshed to true.
If used conjuction with Auto log off options for Open Dental or Windows (see Global Security Settings), it would be set to a lower value. If Auto Log off is set very low, like two minutes, this Disable signal setting would not be normally be used.
Disabling signals during workstation inactivity can prevent errors due to lack of network access (e.g. if the server is down and comes up again). Once the workstation becomes active (e.g. with a mouse click or mouse movement), the signal will resume at the set intervals (see above). Leave the field blank if you do not want to disable the signal during periods of inactivity.
If a shutdown signal is received, Open Dental will shut down without warning. This shutdown will log in the Logger folder. (Typically, C:\Program Files (x86)\Open Dental\Logger.)
Check alert interval in seconds: The interval, in seconds, that Open Dental will check for Alerts. Leave blank to disable automatic checking.
Disable alert interval after this many minutes of user inactivity: This setting is only valid if you have entered a value for alert interval above. Enter the minutes of workstation activity that will cause Open Dental to stop automatically checking for alerts. Once the workstation becomes active (e.g. with a mouse click or mouse movement), the alerts will resume at the set intervals (see above). Leave the field blank if you do not want to disable alerts during periods of inactivity.
Language and region used by program: Shows the database's current language and region setting. To change the database setting, click [...].
Click the New Database Setting dropdown arrow and select the new language and region. Click OK to save.
Usually database and computer settings will match. If they don't, a warning will show every time Open Dental starts. To stop this warning from showing, check the 'Do not show this window on startup (this computer only)'. Change computer settings in the Control Panel, Region and Language.
Currency number of digits after decimal: Indicates the current computer setting for digits after the decimal for currency amounts. The recommended value is 2. If the value is anything different, the message below will show every time Open Dental starts.
To change the currency setting, go to the Control Panel, Region, Additional Settings, Currency tab. To stop this message from showing on startup, check 'Do not show this window on startup (this computer only)'.
Alert when within this value of the maximum allowed Cloud Sessions: For Open Dental Cloud users only. Enter the number of sessions left before generating an Alert as a warning. (i.e. To generate an alert when 5 sessions are remaining, enter 5.)
Text boxes use foreign language Input Method Editor (IME) composition: Determines composition if you are typing in a foreign language that uses an IME keyboard (e.g. Korean, Arabic).
These settings pertain to the Select Patient window.
Allow Refresh While Typing in Select Patient Window: Determines whether the Refresh While Typing checkbox in the Select Patient window can be used.
Alert when within this value of the maximum allowed Cloud Sessions: For Open Dental Cloud users only. Determines when the Cloud Sessions Limit Alert is sent. Enter the number of sessions left before the alert is generated. (i.e. if the office has a 20 session maximum limit, and 5 is entered here, an alert is generated when 15 sessions are active.)
Update Server Name: For the Middle Tier, it identifies which computer is running the middle tier. It also indicates the one and only computer name that has permission to execute updates (e.g. via the Help, Update menu, via command line). This helps avoid unwanted updates when offices have multiple locations potentially running different versions of Open Dental.
Track Last Clinic By: For Clinics only. Affects which clinic is selected in the Main Menu, Clinics when a user logs on to a workstation.
Sync code for CEMT: Indicates the Sync Code of the Central Enterprise Management Tool ( CEMT ) database this database is associated to. All database connections which are affected by a CEMT sync have a code listed here. If you clear the code, you can sync from any database, but this is not recommended.
Number of Audit Trail entries displayed: Set the default number of log entries that will display in the Audit Trail at one time.
Audit Trail uses Reporting Server: Only displays when a Report Server is enabled. Determines if the Audit Trail should run on the local machine or the report server.
Automated aging run time, only applies if using Daily aging. Leave blank to disable: This option is useful to prevent aging from running during high use hours. Also recommended if the Account Module Preference, Recurring charges run automatically is enabled. Specify a certain time of day to automatically run daily aging after midnight (e.g. 1:00 am). The OpenDentalService must be installed and running during the aging run time. See Service Manager.
Aging for enterprise Galera cluster environments using FamAging table: Only used by enterprise organizations that use Galera cluster environments to prevent possible deadlocks when running Aging.
Automatically submit unhandled exceptions: Determines if Unhandled Exception errors are sent to Open Dental headquarters.
Middle tier server caches all fees: Determines if a Middle Tier server will cache non-hidden fees. Useful for offices experiencing slowness. Only applicable if using Middle Tier.