Supplemental Insurance Payments

Supplemental Claim Payment are payments for procedures that have already been marked received. This can include additional payments, or negative amounts (e.g. insurance reduces a payment). Like any insurance payment, you must receive it, then finalize the payment by attaching it to the claim.

  1. In the Account Module, double click on the received claim.
  2. Highlight the procedure the supplemental payment applies to.
  3. Click Supplemental in the upper right corner.
  4. Enter the payment amount in the Ins Pay column, then click OK.
  5. On the Edit Claim window, click This Claim Only if finalizing a single claim, or Batch if finalizing for a batch payment.
  6. Enter the amount and verify the attached claim(s). See Finalize Insurance Payment.
  7. Click OK.
Note: Negative write-off amounts can be entered in a supplemental payment to account for adjustments to write-offs already entered, as long as the net write-off is 0 or greater. This is useful when the write-off amount changes and you do not want to or cannot change the original write-off amount (e.g. doing so would change historical reports).