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Setting up Single Sign on / LDAP

Setting up single sign on to Open Dental means users will be automatically logged-in to Open Dental using an associated Windows domain user. Each time the user is logged-in automatically, there will be a log in the audit trail. Single sign on is useful for large enterprise offices.


  • Your network must be on an Active Directory domain controller.
  • Each workstation must be connected to the same network as the domain controller.
  • A direct connection is required. Single sign on does not work with Middle Tier.
  • If the Admin user has a blank password in Open Dental, the associated domain user login will be ignored and the Admin will be logged in.
  1. In the Setup menu, click Security.

  1. Check Domain Login Enabled.
  2. Enter the LDAP URI as the Domain Path (e.g. LDAP://DC=[DomainName],DC=[TopLevelDomain] or LDAP://[DomainName]).
  3. Double click on each user. See Security User Profiles.

  1. Click [...] next to Domain User and select the domain user.
  2. Click OK to save.

Hint: To force a new Open Dental user to change their password the first time they log in, check 'Require Password Reset'.

Technical Details
Logging in remotely (e.g. from a laptop): When a user is logging on remotely, they will need to set up a VPN connection to the same network as the domain controller.

Single sign on works in a Terminal Server environment.

  • Remote App: Single sign on will login as normal. The user logged into the workstation will be used to log in for single sign on.
  • Remote Desktop Protocol: Single sign on will log in using the user logged into Remote Desktop Protocol.


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