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Employment at Open Dental

Open Dental is a rapidly growing dental practice management software company founded in 2003 and located in Salem, Oregon. We are currently hiring for the positions listed below. We generally hire people who live close to Salem because it's beneficial for us to have employees who live near the office.

TO APPLY: Please email your resume to jobs@opendental.com and indicate which position you are applying for.

Dental Software Support Technician
Support Technician / IT Help Desk
Software Engineer I

Dental Software Support Technician
Open until filled
We are searching for Salem area candidates with dental industry experience who are looking to apply their experience in a new way. This position involves phone based support and online training for our dental office customers around the United States and abroad. The support technician will work locally while providing remote support. There is also the optional opportunity for occasional travel.

The job applicant must have at least ONE of the following:

  • An associate or bachelor degree in any subject
  • Two years of experience in a dental office (dental assistant, receptionist, etc)
  • Two years of experience in a computer IT support

The ideal candidate will also demonstrate the following qualities:

  • Good communication skills
  • Comfortable talking on the phone
  • Eager to learn and solve new problems
  • Experience with the dental field or customer service a plus

Benefits include very good medical and dental insurance, 401k retirement with up to 4% company match, paid life insurance, paid holidays, paid vacation. We are open 5:00 am to 6:00 pm M-F, but with light coverage early and late.

Compensation: $17-$22/hour, depending on qualifications.
Drug test and background check required.

Support Technician / IT Help Desk
Open until filled
This job involves phone based support and online training for our dental office customers around the United States and abroad. The support technician will work locally while providing remote support. There is also the optional opportunity for occasional travel.

The job applicant must have at least ONE of the following:

  • An associate's or bachelor's degree in any subject.
  • Two years of experience in computer IT support.
  • Two years of experience in a dental office (dental assistant, receptionist, etc.).

The ideal candidate will also demonstrate the following qualities:

  • Good communication skills.
  • Comfortable talking on the phone.
  • Eager to learn and solve new problems.
  • Experience with the dental field or customer service a plus.

Benefits include very good medical and dental insurance, 401k retirement with up to 4% company match, paid life insurance, paid holidays, paid vacation. We are open 5:00 am to 6:00 pm M-F, but with light coverage early and late.

Compensation: $17-$22/hour, depending on qualifications.
Drug test and background check are required.

Software Engineer I (Programmer)
Open until filled
The Software Engineer I position mostly revolves around developing computer code for dentists and dental patients. We develop both internet browser based applications and Microsoft Windows server/client installed solutions. All of our software communicates with a relational database on the back end, usually MySQL.

The ideal candidate will meet the following requirements:

  • Bachelor's degree in Computer Engineering or a software programming related field
  • Professional appearance and demeanor
  • Experience with C# or Java a plus

Job Responsibilities:  

  • Collaborate with other software engineers and support technicians
  • Design, code, test, debug, and implement solutions using software design patterns, style guides, and best practices
  • Research and resolve customer reported issues. Participate in customer support and high level troubleshooting
  • Document programming problems and resolutions for future reference 
  • Maintain historical records by documenting program development and revisions
  • Maintain confidentiality 
  • Independently manage time effectively

Benefits include very good medical and dental insurance, 401k with match, two weeks paid vacation/sick pay which increases to three weeks after three years of employment. Wage for this position starts at $30-32/hr DOE, 40 hours per week. While we do not require employees to work over 40 hours per week, we generally allow it for employees who are interested.

Drug test and background check are required. 

Software Engineer Intern (Programmer)
We are not currently hiring but plan to reopen the application process at the beginning of 2018.

The Software Engineer Intern position includes writing SQL queries, programming primarily in C#.net, possibly GWT, MGWT (Java implementations). We expect to teach you our patterns. You may also be working with customers at times to troubleshoot potential bugs.

The ideal candidate for the Software Engineer (Programmer) intern position will meet the following requirements:

  • Computer Science/Computer Engineering major, Junior standing or greater
  • Willing to work full time during the summer

Not required but helpful:

  • C# and or Java knowledge or experience
  • SQL/MySQL knowledge or experience
  • Willing to work part time during the school year

Flexible schedule.

Compensation: $16/hr to start.
Drug test and criminal background check required.

 

Open Dental Software 1-503-363-5432