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Store Images in Dropbox

Dropbox and SFTP have been disabled in 16.3.47 and 16.4.19 due to extensive missing functionality. Users who currently have Dropbox or SFTP enabled will be able to continue using these features, but those not using Dropbox or SFTP will not be able to switch to them. These features should be available in version 17.1 once missing functionality has been implemented.

Dropbox is one of three options for storing images and documents in the A to Z folders (OpenDentImages). This option allows you to store images off site on the cloud using Dropbox ( www.dropbox.com). An internet connection is required.

General Steps

  1. Set up a Dropbox account.
  2. Give Open Dental authorization to access Dropbox.
  3. Copy the contents of the A to Z folder to Dropbox.


  • Setting up a Dropbox account can be done while authorizing access or separately.
  • Be sure to address HIPAA-compliancy issues. See HIPAA and Your Practice.

Set up Dropbox / Authorize Access

  1. In the main menu, click Setup, Data Paths.
  2. For 'A to Z Images folder for storing images and documents', select 'Store images in Dropbox'.

  1. Enter the folder in Dropbox that will store the images and documents. The default is /AtoZ.
  2. Click Authorize Dropbox to set up a Dropbox account or authorize Open Dental access. A Dropbox sign in window will open.

  • If you already have a Dropbox account, enter the email and password associated with the account and click Sign In.
  • If you do not have a Dropbox account, click New to Dropbox? Create an account and follow the steps.
  1. Once you are signed into the account, Dropbox will prompt you to allow Open Dental to access its folder in Dropbox.

Click Allow to permit access.

  1. An access code will show on the screen. Enter it in the Enter Access Token box in the lower left corner, then click OK.

  1. On the Edit Paths window, the Access Token will show.

Click OK to save and close the window.

  1. Copy the contents of the A to Z folder into Dropbox, Apps, Open Dental.



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