Conversions from another Software
If you need to convert from another dental software, we provide data conversions, conversion of scanned documents and patient pictures, and other services. For more information, please contact a conversion specialist at 503-363-5432 or email@example.com. Our conversion department is generally available Monday - Friday, 8 a.m. - 4 p.m (PT).
Data Conversion: Converts data from another software to an Open Dental database. The data that converts varies by software. See Data Conversion Fees for a breakdown.
Payment: The first month's support fee and final data conversion fee must be paid BEFORE the date of the final conversion. Call us at least 3 days prior to the conversion date to make a payment. We accept payment via credit or debit card. To pay by check, you can pre-arrange to have a statement sent to you.
The conversion fee is separate from the support fee, so you can receive a conversion without signing up for support (e.g. if you need to convert from an old practice management solution that is no longer functional, such as in the case of a legal dispute for a retired doctor.)
International Customers: If you reside in a country outside of the United States and your country has privacy regulations that forbid the transfer of patient data to the United States (such as the European Union or New Zealand), the conversion will be run through a remote connection on a computer in your office. You will be required to set aside a computer for the duration of the conversion process so it can be used by conversion staff. It cannot be used as a general workstation during that time. There is also an additional fee of $200 (USD) due to the complexity involved when running a data conversion remotely. This fee is in addition to other data conversion fees.
Volume Discounts: Volume discounts are available to dental organizations doing multiple conversions (distributors excluded). Please confirm discounts with a conversion specialist. All conversion discounts must be approved by Open Dental management.
How a Data Conversion Works
For detailed walkthroughs and step-by-step help, see our YouTube Conversions webinars:
Questions and Answers
Open Dental Software 1-503-363-5432