Electronic EOBs (ERA 835s)
The ERA 835, also known as electronic remittance advice format, is an electronic Explanation of Benefits (EOB). ERAs can simplify your data entry process for entering insurance payments. Using the ERA, Open Dental will auto-populate insurance paid amounts by claim so that you may then receive each claim and finalize the payment.
Open Dental supports the automatic download of ERAs from these clearinghouses:
You must be signed up for ERA's with your clearinghouse prior to using ERA's in Open Dental.
To take full advantage of the most recent ERA improvements, update to the latest stable version of Open Dental.
Process an ERA
Match ERAs with Claims
EOB Claim Details
Outstanding Insurance Claim Report
Contact your clearinghouse for information on how to receive ERAs. Not all insurance carriers or clearinghouses offer ERAs, or the ability to automatically download. If automatic downloads are not available, you can manually download ERAs to the Report Path. Report paths are set in the Clearinghouse setup.