Bridge - TigerView
TigerView is imaging software from Televere Systems. Visix for ScanX is a rebranded version of TigerView, so use the TigerView bridge to set up the Visix software. Televere Systems website.
ScanX also has a self-named intraoral camera, which does not use this bridge. This bridge is for Visix and TigerView software only.
To activate the bridge:
- In the main menu, click Setup, Program Links.
- Double click TigerView in the list.
- Check the Enabled box.
- Verify the Path of file to open.
- Check the command line argument and Additional Properties.
- Click OK. You will now have a button in your Chart module labeled 'TigerView'.
Clicking the Visix/TigerView button will open the patient in the Visix/TigerView software. If the patient doesn't yet exist, it will create a record using the patient's name and PatNum.
As of version 14.2, thumbnails are pulled into Open Dental with the help of TigerView EMR.
- Run TigerView EMR and set an export path.
- In Additional Properties on the Progam Links window, set the TigerView EMR folder path to the export path.
If set up properly, when Open Dental starts and while it's running, thumbnails will be copied from the Tigerview export folder into the patient's OpenDentImages folder. An 'x-ray' Image Category that "shows in Chart module" will be automatically created in Definitions. So, thumbnails will show under the x-ray category in the Images module and there will be an x-ray tab at the bottom of the Chart module. If you do not see an x-ray tab, make sure "show in Chart module" is set in Definitions.
The path to the Tiger1.ini file (Additional Properties) should always be set to the default TigerView ini path. TigerView will always look to its default path and will not return patient data if it cannot find the ini file.
Open Dental writes data to the Tiger1.ini file similar to this:
Open Dental then launches Tigerview. Tigerview opens with no splash screen to the designated patient. Tigerview deletes the patient information from the ini file.
The TigerView program always looks for the Tiger1.ini file in the default location.
Problem: When I push the TigerView button to launch TigerView, I see a message in TigerView which informs me that a provider was not specified.
Solution: If there is only one provider within TigerView (ex "System Admin"), then you can call TigerView support to enable the option to bypass the provider window. Even if you have multiple providers in Open Dental, you will probably only have one provider inside of TigerView, and that provider is usually named "System Admin". If you have multiple providers inside of TigerView, see feature request #2295.