All Open Dental offices in the United States that are utilizing integrated text messaging must provide Open Dental their business contact information using the form below for registration purposes.

In the eServices Signup Basic Portal, click Register with Carriers.

Due to new industry-wide standards, Open Dental needs to register the texting 'Brand' for each Integrated Texting customer. This new standard improves the reliability of messages, as carriers are less likely to block texts.

• Registration only needs to be done once per database.
• If an office has multiple locations, and each location has its own database, register each location.
• If an office has multiple locations, but share the same database (i.e., uses the Open Dental Clinics feature), registration is only done once.

Complete the following fields

• Company Name: The full company name.
  • Enter the actual company name as used on tax records, rather than the name used with patients. (e.g., Happy Smiles Dental LLC rather than Happy Smiles Dental.)
• Company DBA Name: Enter the name the company is doing business as if it is different than the legal business name.
• EIN: Enter the Employer Identification Number for the company. (e.g., Federal Tax ID) Enter it exactly as entered on tax records.
• Contact First / Last Name: The first and last name of a contact person for the practice (e.g., owner, office manager, etc).
• Company Email Address: The email address best associated with the contact person. Email addresses containing the company name are more likely to be approved.
• Company Website: Enter the full website URL for the company. If there is not a website for the office, enter None.
• Social Media URL: Enter the URL for an active social media account used by the company (e.g., Facebook, LinkedIn, etc.)
• I don't have website or social media account: Check to indicate that the company has no website or social media accounts. The Company Website and Social Media URL boxes are disabled. A website or social media URL is required to complete registration. If the company does not have either of these, choose one of the following options:
• I will set up my own website: Check this if your company will set up a website on their own.
• I would like help setting up a website: Check this if you would like assistance from Open Dental with setting up a company website.
• Subdomain: This is used on links to help patients confirm the link is related to the practice. Must be 3-8 characters, no spaces, and is used at the beginning of a link. This field is required and cannot be "none".
• Mobile Phone #: Enter a mobile phone number for the office contact. This number may be used for verification. It should not be the office phone or phone number used for integrated texting.
• Business Phone #: Enter the practice phone number.
• Address / City / State / Zip: Enter the full registered business address for the company. This may differ from the physical practice address.

Once all information is entered, click Submit.

Troubleshooting

If the information entered could not be verified, an error in red will display. Read through the error for steps to take.