Ports and IP Addresses for eServices
On some networks, the eConnector and eServices Listener require specific ports and IP addresses to be whitelisted in your firewall.
Firewall and Network Requirements
If your office uses a firewall or network security appliance, please review the requirements below and coordinate with your IT provider as needed.
See the following for additional setup guidance:
Required Open Ports
The following outbound ports must be open to allow communication with Open Dental servers.
Core Service Ports
- 8200
- 8201
- 30777 - 30787
49900 - 50000 Range
- 49997
- 50000
- 50002 - 50011
- 50015 - 50020
60000 Range
- 60000
- 60002 - 60004
- 60006
- 60007
IP Address Whitelisting (When Required)
In some network environments, port exceptions must be tied to specific IP addresses. If your firewall requires this level of restriction, whitelist the following IP address and port combinations.
50.206.249.203 and 38.119.165.120Ports:
- 8200
- 8201
- 50001 - 50002
- 50007 - 50008
- 60003 - 60004
- 60006 - 60007
- 60009 - 60010
- 60012 - 60013
Ports:
- 50000
- 50002
Ports:
- 50000
- 50002
- 50009 - 50010
- 50012 - 50013
- 50015 - 50016
- 50018 - 50019
- 50021 - 50022
Ports:
- 50000 - 50001
- 50003 - 50004
- 50006 - 50007
- 50009 - 50010
Ports:
- 50003 - 50004
- 50006 - 50007
- 50009 - 50010
- 50012 - 50013
- 50015 - 50016
Important Notes
These settings may need to be configured on:
- Hardware firewalls
- Windows firewalls
- Managed security services
- Router-level firewalls
If unsure how to configure these rules, please contact your IT professional.
Network restriction vary by office. Not all environments require IP-based whitelisting.
Troubleshooting
If after adding ports, the eConnector still does not connect, try installing the eConnector to a different workstation.
If installing to a different workstation does not work, contact your IT Professional. There is likely an issue with the network architecture.