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DoseSpot eRx Feature

DoseSpot is a method of sending electronic prescriptions in Open Dental. It is an internet based, secure ePrescribing system. DoseSpot integrates with Open Dental using a program link and offers two-way medication syncing. DoseSpot also includes integration with Lexicomp Online for Dentistry. It is only available in the United States and its territories.


  • Access to a limited version of Lexicomp Online for Dentistry, a database of dental-specific drug information.
  • Two-way medication syncing.
  • Intuitive UI that is easy to use.
  • Notifications for pending prescriptions and refills for the logged-on provider.
  • Surescripts and Electronic Prescriptions for Controlled Substances (EPCS) certified.

Contact Open Dental Support to register. The registration process can take up to ten business days to complete. When DoseSpot is enabled, the eRx button in Open Dental shows notifications for needed actions by the prescriber.

Practices new to ePrescribing: Enable DoseSpot and begin sending ePrescriptions.
Practices already using eRx:
Practices using NewCrop eRx can choose to switch to DoseSpot or continue using NewCrop eRx.


  • Open Dental Version 21.2 or greater. The latest stable version is recommended. See Sign up for DoseSpot.
  • A high-speed internet connection.
  • Microsoft Edge.
  • A valid Open Dental registration key. The key must be active (currently on support) to enable the DoseSpot integration.
  • The Open Dental eConnector must be installed.
  • Computers used for e-Prescribing must be using Windows Version 10 or greater, or Server 2016 or greater.

For pricing, see Fees for Support and Services, Electronic Prescriptions.

eRx fees are non-refundable once charges are initiated for the service month. eRx fees cannot be refunded by Open Dental as the companies providing the background services charge for access, not usage.

Ensure only office staff with the authority to initiate charges are registering new providers for eRx. If a provider leaves your practice, you must cancel the eRx service for the provider to prevent future non-refundable charges. Neither Open Dental Staff nor Management can remove or refund charges once they have been incurred.

See Setting up DoseSpot.

DoseSpot Setup has four main parts, each with multiple steps. You must call Open Dental support to activate the service.

  1. Enable DoseSpot program link.
  2. Sign up for DoseSpot.
  3. Enable non-doctors.
  4. Complete Identity Proofing.

Also see: Required DoseSpot eRx Information


Related Links

DoseSpot is available in ODMobile and ODTouch.

Practices Switching to Open Dental
A stand-alone version is available for providers who are planning to switch to Open Dental, but need electronic prescriptions available to them sooner due to new regulations. DoseSpot has a stand-alone product that you can use in the meantime, and if you sign up through Open Dental it will not be a separate contract. When you go live with Open Dental you will use an integrated product instead for new prescriptions. The two systems are distinct and data will not transfer, but you can continue to look in the stand-alone product for the older eRx data as needed. To sign up for the stand-alone product through Open Dental, call us or email eRx@opendental.com. The signup process may be a little slower, because it is not automated but requires you to call us and for us to work with you.

EHR Incentive Program
ePrescribing with the EHR Incentive Program is only possible with NewCrop eRX - Comprehensive.

Key terms

  • Clinician: The provider at the practice/clinic who has been given access to DoseSpot by Open Dental. The clinician can send prescriptions using DoseSpot.
  • Non-doctor: An authorized staff member who is able to access DoseSpot to update patient records and add prescriptions that will be sent by the prescriber (the provider).
  • Practice Administrator: A staff member (typically an office manager) who will be the point of contact and own the DoseSpot signup process for providers and non-doctors. This person will need admin permissions in Open Dental.
  • Self-reported Medications: A self-reported medication in DoseSpot is any medication that is added outside of DoseSpot. Medications added from Open Dental always show as self-reported.
  • Two-way medication syncing: Medications added to DoseSpot automatically list in Open Dental, and medications added in Open Dental automatically list in DoseSpot. Self-reported medications can be edited from both Open Dental and DoseSpot.


Open Dental Software 1-503-363-5432