Home User Manual Discussion Forum Search

CareCredit

CareCredit is now integrated with Open Dental version 20.3 and above.

CareCredit's integration into Open Dental helps your practice save time, increase productivity, and makes it easier for patients to apply for financing and process transactions. Plus, you can easily identify which patients are pre-approved or already have an existing CareCredit credit card, even before they visit your office. This helps give patients a financing option so they can move forward with recommended treatment.

See our video: CareCredit Integration Demo

Easier to transact.

Now CareCredit credit card transactions can be processed directly from the Payment Screen and it will automatically post back to the patient ledger.

Increased financial visibility.

With CareCredit's Quickscreen® integration, you will have visibility into which of your patients currently have a CareCredit account and those who are pre-approved for the CareCredit credit card directly from the calendar and family module. If more information is needed, the patient can easily apply.

Easier to apply.

Patient information is automatically transferred from Open Dental to the CareCredit application. When your patient wants to apply for a CareCredit credit card, simply type in a few fields and click "submit" and receive a credit decision within seconds.

Getting Started

First, ensure your office is signed up with CareCredit, then enable CareCredit in Open Dental. See CareCredit Setup for instructions or email Open Dental Support at service@opendental.com so that a specialist can assist setting up the integration.

If you are not currently using CareCredit and are interested in increasing treatment acceptance by becoming part of the CareCredit network, call (800) 859-9975, or visit https://www.carecredit.com/providercenter/ to enroll today.

Usage

Other Links:

For Practices in California Only - Read below:

As of July 1, 2020: A new California state law impacts the current CareCredit application processes and materials used by Providers in California.

Providers in California are no longer able to submit applications for the CareCredit credit card on behalf of patients or clients using CareCredit's website (Provider Center), integrated practice management software or CareCredit terminal.

CareCredit offers several solutions that provide a positive application experience for Providers in California. Encourage individuals to apply in any of these ways:

  • By using your custom link. Download your unique link at www.carecredit.com/customlink
  • By visiting carecredit.com/apply on their PC, smartphone or tablet (or downloading the CareCredit Mobile App).
  • By calling 800-365-8295 to apply by phone.**

Patients or clients can continue to use the CareCredit credit card to pay Providers in California, and they can process transactions through the Open Dental integration.

If you have any questions, please call CareCredit at 800-859-9975.

**Must be 18 or older to apply. Must be 21 or older to apply by phone. Provide individuals applying for the CareCredit credit card by phone with a copy of the cardholder agreement account terms.

Open Dental Software 1-503-363-5432