Older Versions

Procedure Codes - Fee Schedules window would give a blank message to the user when trying to edit a provider specific fee without the ProviderFeeEdit permission.

Upper case table name in a query was causing an error on Linux servers

eConfirmations, when a text message fails, an audit trail log was not created when changing the confirmation status

Chart Module, completed procedure attached to claim could be set EC/EO with right click menu.

Insurance Plan Audit Trail, an entry with an invalid usernum caused an error.

18.4.53 (Foreign) Released 6/19/2019

18.4.53 Released 6/19/2019

Appointment Views, selecting a view with arrow keys and then clicking outside the dropdown did not update the view correctly.

Referral Letter, opening from the Account CommLog grid displayed a blank sheet.

Procedure Edit, 'change' button created duplicate insurance estimates when patient had two insurance subscriptions.

18.4.52 (Foreign) Released 6/11/2019

18.4.52 Released 6/11/2019

Signatures were being invalidated when using electronic signatures or when appending notes to locked procedures sometimes.

Alert text is white (unreadable) for webmail message alert

Canada, the Form1 window would always be on top of the Windows File Explorer when trying to Print Dentist Copy of an Etrans Acknowledgment when printing to a file or PDF.

The payment window would sometimes give an error when creating a PayConnect payment.

Automated recurring charges, declined charges were not creating $0 payments

WebForms Mobile - static texts couldn't be added to mobile forms

18.4.51 (Foreign) Released 6/4/2019

18.4.51 Released 6/4/2019

Log on, when using the UserNameManualEntry preference, CEMT users could never log in.

18.4.50 (Foreign) Released 5/30/2019

18.4.50 Released 5/30/2019

Canadian claims, sending a claim and receiving an EOB could result in an error.

Billing Options, creating a list of bills for a single clinic takes a long time for large offices and did not show a progress window for a large part of it.

Email Inbox window would load up every patient name from the database into memory which was slow for larger offices.

18.4.49 (Foreign) Released 5/28/2019

18.4.49 Released 5/28/2019

Advanced Appointment Search, filling the provider combo box with providers after clicking on a Quick Search button slow for large offices.

(Enhancement) Dentical, adds ability to update FTP path

18.4.48 (Foreign) Released 5/21/2019

18.4.48 Released 5/21/2019

Visual bug - web sched recall - 'Notify me...' obscurred in IE

Chart module, clicking a quick procedure would result in an error sometimes.

Billing Options, payment plans were causing patients to get statements when they had already been billed sometimes.

DentalXChange attachment service, sometimes a claim would not be flagged for an attachment when it needed one. (rare)

MobileWeb Pharmacies didn't appear when not using clinics

Frequency limitations, using # per Benefit year sometimes did not calculate correctly when using Service Year

Scheduling an appointment sometimes would not warn users when the appointment caused frequency conflicts

Payment Plan Tx Credit window could sometimes show TP procedures as being implicitly paid

Canada RAMQ TRANSM number was not included in the claim batch export.

Domain login, listing domain users cut off at 1000 users

18.4.47 (Foreign) Released 5/15/2019

18.4.47 Released 5/15/2019

Canada Account module, the Estimated Payment Pending value associated to claims was not calculating correctly sometimes.

Sheets, right aligned static text fields were jagged when printing or creating PDFs sometimes.

FHIR - Creating a patient was not setting the guarantor correctly

Some statements could not be generated for patients with payment plans

Outstanding Insurance Claim report, User able to "Go To Account" of patients from restricted clinics.

18.4.46 (Foreign) Released 5/9/2019

18.4.46 Released 5/9/2019

Provider Merge, merge button was not disabled after a provider merge

18.4.45 (Foreign) Released 5/9/2019

18.4.45 Released 5/9/2019

Voice Perio charting: If you say "Skip Current Tooth", then tell it no when it asks you to confirm, voice feedback said "Didn't get that"

Rounding errors can occur between rounding in the software and rounding in MySQL due to their different ways of rounding.

WebSched Recall date fields wrong

Income transfer manager, changed permission requirements.

Logging in with command line arguments doesn't create an audit trail entry sometimes.

(Enhancement)5010 837s now include billing provider taxonomy code for medical and institutional claims.

Added Edit Auto Note button to Group Note

Canceling out of a paysimple ach payment could sometimes cause an error.

Updating, the splash window was going behind the main application and was not showing in the taskbar which was making it look as if the application was locked up.

Edit insurance plan, editing an insurance plan when using waiting period benefits would sometimes throw Error code 11

Random Primary Keys, interacting with signals would crash the program sometimes.

Statements created from the More Options statement window could not be downloaded from Patient Portal

eCW Middle Tier, the PassHash command line argument was not being considered.

18.4.44 (Foreign) Released 5/1/2019

18.4.44 Released 5/1/2019

Insurance Payment (EOB) window, claims with only "Not Received" and "Pre-Auth" claimprocs were not showing in the All Outstanding Claims grid.

18.4.43 (Foreign) Released 4/30/2019

18.4.43 Released 4/30/2019

Patient Merge, when patient's share the same ODI folder, some document file references would break.

Edit Payment Split window, and error could occur when the window is loading sometimes.

Canadian, creating a pre-authorization for a procedure with a lab would duplicate the claimproc for the lab procedure

Manage module Batch Ins was allowing PreAuthorization and NotReceived claimprocs to be attached to insurance checks.

Chart module, invalid locked procedures were showing in the tooth chart

FHIR, was unable to assign PatientUpdate permission

WebForms Mobile: Mobile Header fields skewed desktop sheet display

Form failed to close when force closing (rare).

Claimsnapshots are being deleted when they should not be for those using the service trigger type

Patient Portal - confirming appt under 'Action Needed' gives a Runtime Error when using html email

Middle Tier, the signal timer was ticking when the Log In Failed window was showing.

18.4.42 (Foreign) Released 4/24/2019

18.4.42 Released 4/24/2019

Treatment plans, if a waiting period benefit was marked as being a patient override, it wouldn't reflect in the treatment plan module that a procedure was not covered.

Non-simplified insurance benefits view would uncheck Patient Override for waiting period benefits.

Quick paste notes, the date button was enabled when it shouldn't be.

Income transfer manager, transfers would sometimes transfer income between patients prior to patient income being transferred to their own charges.

Patient Add All Form, tab order skipped city/state in address fields

Unfinalized Payment Report did not check reports permission in Reports menu.

(Enhancement)Update CDA Codes Tool

Locked procedures were able to be edited sometimes

eCW Middle Tier, auto logon was not working.

18.4.41 (Foreign) Released 4/18/2019

18.4.41 Released 4/18/2019

Automatic log off error could occur stating 'Invoke or BeginInvoke cannot be called...' (rare).

Ortho Chart window, an error would sometimes occur when attempting to save a signature.

Other Appointments window, an error would sometimes occur after closing sometimes.

WebSched returned extra timeslots

(Enhancement)Remove $0 splits when clicking Ok in the payment window for new payments.

18.4.40 (Foreign) Released 4/16/2019

18.4.40 Released 4/16/2019

Appointment Edit window, sometimes attaching a lab causes an exception

Parameter already defined error after reconnecting to lost connection (rare).

Print Claim window, clicking Print can result in an error when the associated claim form was deleted.

FormEmailInbox, changing the capitalization of an email address can hide emails

(Enhancement)Security Window, change "+" button to "Add User" button.

Logging on after logging off from the chart module could result in an error when treatment plan rows were displayed

Image module, opening a document could result in an error stating 'Could not create folder for patient' sometimes.

Database maintenance, label in old tab was incorrect.

Choose Database window, Ok and Cancel buttons could sometimes not be visible.

The Daily Procedures Report can be slow sometimes

Insurance payment plan could sometimes be prevented from saving

User query, editing query variables would sometimes not edit correctly.

(Enhancement)Active Treatment Plan, prompt that procedures on appointments cannot be moved.

18.4.39 (Foreign) Released 4/11/2019

18.4.39 Released 4/11/2019

(Enhancement) Updated Terms and Conditions copyright date and contact email address for Open Dental.

(Enhancement)Billing output to file now always creates one large batch file per clinic and ignores the 'Max number of statements per batch' preference.

Middle tier multi-visit procedure status was sometimes incorrect until refreshed.

Canadian carrier update, carriers with the same electId would override each other's values.

Canada Carrier update, Name and Phone fields were updating existing carriers when Add Missing was checked.

WebForms Mobile: setup for custom mobile sheets does not automatically mark all fields as "show in mobile" even if the sheet is a mobile sheet

WebForms Mobile: selecting a sheet type in sheet creation undid "Use Mobile Checkbox" selection

Account Module, payment plan debits and credits would not show the clinic in the patient account grid.

Sheets, combo box values would sometimes print with different font than sheet.

Middle Tier, logging off and on of Windows multiple times caused multiple Log On windows to show.

Procedure Info, changing procedure code used incorrect UCR fee sometimes.

Clearing blockouts for today was not causing an appointment module refresh for other computers automatically.

Secondary insurance estimates could be incorrect when primary claim was marked received.

18.4.38 (Foreign) Released 4/8/2019

18.4.38 Released 4/8/2019

ODGrid, in-cell combobox crashed when opened and "blank" was selected on Enter.

Clicking "Label" button in main toolbar could crash if no patient was selected.

Automation, the "InsuranceNotEffective" condition would sometimes trigger incorrectly

"None" Appointment view with operatories did not show appointments.

18.4.37 (Foreign) Released 4/4/2019

18.4.37 Released 4/4/2019

FormClaimPayBatch, sometimes an exception is thrown

Family preferences, changed order of "Ins plans with exclusions use UCR fee" and "Ins plans with exclusions mark as Do Not Bill Ins" to make more sense.

Payment window, switching payment window to include super families would run auto-split logic.

Account module, highlighting multiple adjustments all attached to procedures wouldn't highlight all procedures associated.

Chart module, quadrant autocode buttons with four quadrant codes would no longer auto-chart four procedures, one for each quadrant.

Users without permission for Pay Plan Edit could not scroll to see the list of charges

Editing CDS triggers would sometimes show incorrect warning messages.

Family Module, insurance history on insurance plans would sometimes not display correctly.

Adding many patients would sometimes not set the HasIns field.

HTML emails, images would sometimes not display correctly.

Canadian carrier updates did not import supported types sometimes.

eCW users could not set procedures complete outside of an appt.

Erx Legacy, providers with apostrophes in their name would be blocked from using eRx Legacy.

Web Chat did not always display full message text

Canada carrier update, new carriers did not have their CDA net version set when imported.

Email Inbox, clicking on a deleted email could cause an error while loading preview.

Enter Payment by procedure window did not show quadrants in the Tth column.

Added RegistrationKey IsDisabled Checks

Loading the Pharmacies window was slow over Middle Tier.

Payconnect, adding a credit card through credit card manage would use the wrong clinic sometimes.

Appointment Module, loading could be slow when no operatories were in the Appointment View.

18.4.36 (Foreign) Released 3/29/2019

18.4.36 Released 3/29/2019

The appointment module could query the signal table with a stale date time resulting in a much larger dataset than anticipated.

New reminder tasks could have the wrong priority.

Appointment module, an exception would be thrown in rare scenarios when loading the module.

Schedule and blockout edits were causing too many refresh signals.

18.4.35 (Foreign) Released 3/28/2019

18.4.35 Released 3/28/2019

ClaimConnect had error when requesting benefits for some Medicaid carriers.

Edit Claim, entering an invalid value in Ortho Months Total and Months Remaining crashed the program.

When any field in the Public Health Tab was set to required and the tab was hidden, a field required message poped up. This should have only occured when the Public Health Tab was showing.

Leaving an appointment on the Pinboard could sometimes cause an error when closing Open Dental.

18.4.34 (Foreign) Released 3/27/2019

18.4.34 Released 3/27/2019

Friendly Exception UI fails to load sometimes

DentalXChange attachments, a new instance of the attachment window could be made while one currently exists.

DentalXChange attachments, when saving images the program did not filter out image categories marked as hidden.

Commlogs, printing a confirmation postcard created a commlog with incorrect timestamp.

Progress Bar did not close before program continues sometimes.

Appointment Fields, two users entering information into the same field could cause duplicates.

Fixed time format in enterprise setup window for automated aging runtime.

Editing mobile sheet fields would throw exceptions sometimes

Users could search for an opening for a deleted appointment which would cause an error

18.4.33 (Foreign) Released 3/21/2019

18.4.33 Released 3/21/2019

User queries, set statements would sometimes not show correctly,

Group notes, users can no longer delete groupnotes without the GroupNoteEditSigned permission.

MonoFlatGray theme did not give visual feedback to users when a button was being pressed

Procedures attached to appointments would sometimes not update the provider on attached paysplits.

File -> Choose Database could switch to a different middle tier connection

ODGrid, cells with comboboxes did not fire GotFocus, LostFocus, and CellClick events consistently.

The order of custom sheetdefs is incorrect sometimes

The progress extended form had incorrect tab stops

The Cancel button text in the progress window could be misleading sometimes

Advanced appointment search blockout types showed types marked as Do Not Schedule

Text messages list window, selecting an unassigned patient would not always enable the reply

The treatment plan sheet signature box is slightly smaller than the normal default signature box

MonoFlatGray theme did not show button text correctly

18.4.32 (Foreign) Released 3/20/2019

18.4.32 Released 3/20/2019

Compose Auto Note window, an error could occur when the user was prompted for an auto note during auto log off sometimes.

Perio Chart window, an error can occur when editing sometimes.

Income Transfers could sometimes perform multiple transfers for the same items.

When adding many patients, only current clinic would be used when assigning the patient to a clinic,

ClaimConnect get reports did not display error message when failed due to error 150.

Recalls could be scheduled twice from the recall list when scheduling for family.

Canada, better error handling when sending a claim.

Progress Bar sometimes showed incorrect text on a button in Fee Tools progress windows

Payment splits sometimes were incorrectly displayed in the income transfer manager

Adding a county to a patient caused an error rarely

18.4.31 (Beta) (Foreign) Released 3/15/2019

18.4.31 (Beta) Released 3/15/2019

Out of memory exceptions occurring in the appointment module

Renaming the "Letters" Image Category caused an error when emailing a Referral Letter sheet.

Pinboard Search, resizing right docked Task grid or Dashboard misaligned the search box.

Security setting would sometimes cause an error when loading

DXC, don't allow typing into combobox when editing an attachment.

Appointments, sometimes when creating an appointment that would result in an overlap the program would not automatically shorten the appointment.

18.4.30 (Beta) (Foreign) Released 3/14/2019

18.4.30 (Beta) Released 3/14/2019

Resizing Open Dental was causing the database to get called which would crash the program sometimes.

Sheets, if a sheet was missing an image the program would throw an unhandled exception.

AutoNotes, an autonote with the same name as a folder could not be moved into that folder.

HTML Email external link did not always open link in browser

Daily Write-off report would sometimes not show all write-offs.

Changing an insurance plan from medical to dental would sometimes not update future appointment's InsPlan1 and InsPlan2 fields.

Selecting a tooth that doesn't match the custom QuickButton surface could chart an invalid procedure without a surface.

Canada Carriers window, clicking Update Carriers could result in an error when no default dental clearinghouse was set.

Plugin hooks for log on

Insurance Benefits, Canadian users sometimes could not add frequency limitations.

A typo existed for a security permission

18.4.29 (Beta) (Foreign) Released 3/11/2019 (This version has a conversion script that will cause a backup to occur)

18.4.29 (Beta) Released 3/11/2019 (This version has a conversion script that will cause a backup to occur)

Canada carrier update did not import postal codes.

HQ Only Sales Tax adjustment notes should appear when automatic changes to an adjustment are made

Canada Claim Edit window, claims with labs sometimes did not show their lab.

Query window, an error could have occurred sometimes.

Voice perio charting was not adequately accurate on some triplets

Appointment module, an error could occur when loading sometimes.

Creating a billing list would cause an out of memory error for very large databases sometimes

Saving a letter merge sometimes threw an error

Sheets, text fields with FontSize=0 did not load.

EHR, when ethnicity and EHR were turned on, an error would occur stating, "Required fields are missing or incorrect.."

Birthday Report, multiple postcards were printing per sheet when the Setup Recall setting "Postcards per sheet (1,3,or 4)" was set to 1.

The global writeoff tool would sometimes retrieve procedures from the database incorrectly

Appointment view's gross and net production would sometimes show incorrect numbers

OpenDentalService did not download ERAs when no Clinics are defined.

Ins plan, "create new plan if needed" did not maintain plan level substitution codes.

Patient Status tool, sometimes the patient status tool filled the grid with incorrect patients.

Images, deleting documents with long primary keys was failing.

Edit Rx would sometimes not let you fix validation issues.

ODGrid, right clicking an empty grid caused an error.

Invoices and Statements don't include last names for adjustments when "include last names" checkbox is checked.

Patient edit, making changes to the patient's address sometimes did not add an Audit Trail entry.

Required Fields, "Add Many" patients did not consider gender.

18.4.28 (Beta) (Foreign) Released 3/5/2019

18.4.28 (Beta) Released 3/5/2019

PaySimple error response had a typo.

Comboboxes on grids would cause a "Cannot access disposed object. Object name: 'ComboBox'" exception sometimes.

Landline Texting - including "&" would not include the rest of the message

Recurring Charges, copies of the same credit card would cause a "duplicate token found" error and remove the recurring charge from the list.

PaySimple, declined payments were showing as successful payments.

Income Transfer Manager Amount Original column could be incorrect

Clinic column showed in the Income Transfer Manager when Clinics were turned off

Automation Trigger, Title Bar did not display current patient before popping up.

18.4.27 (Beta) (Foreign) Released 3/1/2019

18.4.27 (Beta) Released 3/1/2019

Over allocation warning for unearned incorrectly displayed sometimes

Web Sched New Pat demo mode, pre screen questions were turned off.

18.4.26 (Beta) (Foreign) Released 2/28/2019

18.4.26 (Beta) Released 2/28/2019

Income Transfer Manager would give an error sometimes.

Web Sched New Patient Prescreen questions overlapped

Ins History claimprocs were being attached to the wrong insurance plan sometimes

Canadian carrier update did not set carrier network.

PayConnect payments did not set the PaymentSource column correctly

New Patient Web Sched -3rd input field of wireless number stopped after first digit

Middle Tier, Group Permissions cache was not refreshed on a Security signal.

(Enhancement) Canada carrier update now allows batch update and forced update.

Anonymous screenings using sheets cannot be saved

eCW users could not change their password within Open Dental

Changing the procedure code on a patient with a capitation plan did not correctly update the fee and writeoff

Canada automatic secondary e-claims were being sent sometimes when secondary insurance plan had option set to not send e-claims.

(Enhancement)Patient Portal, added 'privacy policy' disclaimer for online payments.

Recall Synch, Progress bar was unable to be minimized.

(Enhancement)Disable Archive Feature

(Enhancement)ADA 2018 claim form.

Anonymous screenings do not show all forms in the grid

(Enhancement)Mag Stripe Readers to support more types of reading standards

(Enhancement) PaySplitEdit window clicking Edit Anyway to keep previously selected procedure attached

Adding new patients was slow for large databases.

Recall List buttons Go To Family and Go To Account sometimes went to an incorrect patient

18.4.25 (Beta) (Foreign) Released 2/21/2019

18.4.25 (Beta) Released 2/21/2019

Statements did not always get created for superfamily members with balances if the superfamily head balance was being excluded.

Canada secondary claims automatically created when primary EOB received did not have a clinic set when clinics were enabled.

Update Setup, audit trail was not sufficient.

Completing an appointment again when procedures were attached to a claim may have set the deductible incorrectly

FHIR, searching for a patient where the id did not exist returned an error

Web Sched Recall demo mode did not display times upon selecting a date

Appointment Views, operatory headers from previous view sometimes showed between new view headers.

Middle Tier "Log me in automatically" command line argument addition.

Recall list, sending Web Sched Recall reminder did not work if the patient was assigned to a clinic and clinics were disabled

Canadian claim, UE when printing would sometimes say "operation completed successfully"

Pop up information when moving family members was not correct

Treatment Plan module did not automatically show discount column for saved treatment plans

Referral Letters, sometimes the tooth number would not be displayed in the correct format.

Some procedures in a frequency limitation group from a past year were not being considered for frequency limitations

Tasks, right click and set complete from the chart did not update the Task grid.

18.4.24 (Beta) (Foreign) Released 2/14/2019

18.4.24 (Beta) Released 2/14/2019

PaySimple payments did not always store the credit credit card source

18.4.23 (Beta) (Foreign) Released 2/14/2019

18.4.23 (Beta) Released 2/14/2019

PaySimple, deleting a credit card or ACH did not allow you to add it back on the same patient

Email Template, guarantor and referral replacement fields were not replaced.

PaySimple payments sometimes failed with an object reference error

Canada Clearinghouses, having 'Download EOBs, Do Not Auto Receive.' set would cause some windows to calculate the patient portion incorrectly.

ERA writeoffs for Delta Dental of MA were incorrect sometimes.

Payment window, making a partial payment would sometimes show the overpayment message incorrectly.

(Enhancement) Canada carrier updates, ability to update using data from HQ.

The convert script was using an inefficient query for the rxpat.ClinicNum column.

Middle Tier, OD HQ only, searching for a job to attach to a task would run out of memory sometimes.

(Enhancement) Compact P&I Monthly report spacing to fit on one page

Payment Plan Charge notes did not show on print out when preference was set to use sheets

Log Off would crash the program sometimes.

18.4.22 (Beta) (Foreign) Released 2/11/2019 (This version has a conversion script that will cause a backup to occur)

18.4.22 (Beta) Released 2/11/2019 (This version has a conversion script that will cause a backup to occur)

Switching between a non-mobile webform to a mobile webform prevented the user from scrolling

Email message window, it was not always possible to select the user's email address

Email inbox window did not display messages when using an alias

Credit card added for both XCharge and PaySimple would not be successfully charged as a recurring charge

Sheet textboxes accepted images but did not save them to the database

The list of patients for a family object would sometimes contain duplicates

DoseSpot, printing would cause a Single Sign On error.

Panda Perio Advanced, patient with invalid birthdate would cause an error sometimes

Canada, treatment planned lab fees would create duplicate claim procedures when adding new insurance.

Multiple adjustments window did not retain procedure selection when only 1 procedure was selected from account module

Payment window, allocating unearned income would sometimes show overpayment message incorrectly.

(Enhancement)Add ability to add signatures from Edit HTML window

HQ Only, DoseSpot repeat charges couldn't be moved from one patient to another.

Statements were not ordered alphabetically for practices without clinics.

Updating the server address for updates to use HTTPS

Failing to open a statement would have crashed the program rarely.

Billing, statement sheets with only a short URL field would sometimes not generate the correct URL

Recurring charges, cards set up to be charged multiple times per month may have been charged too often

18.4.21 (Beta) (Foreign) Released 2/6/2019

18.4.21 (Beta) Released 2/6/2019

Middle tier security enhancements

(Enhancement) 5010 Electronic claims N3 and N4 837 segments.

eReminders and eConfirmations did not send if the clinic's email address was not set

Payment split edit, the current split could be attached to itself if it's considered a prepayment.

(Enhancement) Date range selection control, various forms did not close the date range picker when they should.

Payment split window, attaching a procedure to an existing split and then attaching another one displayed the incorrect Amount Start

HTML emails, images with spaces in the file names did not show as embedded

Paysplit Edit window, clicking Edit Anyway wouldn't allow choosing patient from another family.

Payment window wouldn't show payment plan charges as due sometimes.

Graphical perio chart would turn white or fail with error if an implant was not flagged as missing.

(HQ) Use proceduredate instead of datecomplete to determine sales tax locking

(HQ) Create sales tax return tax adjustments with today's date

HQ Only, the Voicemail monitor was throwing an exception when closing the program sometimes.

Middle Tier HQ Only, hiding bug submissions was causing an error.

DoseSpot, ClinicId was getting overwritten sometimes

(Enhancement) Added selected row tinting to grids.

DoseSpot, blank clinic descriptions were preventing clinicerx updates.

Payment plan adjustments did not default actual adjustment to provider on the payment plan

Primary provider when adding multiple patients did not default to the clinic default provider

18.4.20 (Beta) (Foreign) Released 1/29/2019

18.4.20 (Beta) Released 1/29/2019

Outstanding Insurance Claims Report, claims with very large "claim tracking days suppressed" values caused an error.

Edit Insurance Plan, copay and allowed amounts did not show the selected fee schedule if it is hidden.

Program Links, clicking on corresponding toolbar buttons would cause an "Overflow error" sometimes.

Autoben Canada carrier supported trans type update

Canada TELUS AdjudiCare CDANet version update from 02 to 04.

Sheets with a Drawing SheetField with an empty FieldValue cause an error.

Automating the secondary claim status change would sometimes result in an error.

Sometimes a login issue would occur when using eCW and the program was recently updated to 18.3 or greater from a previous version

Payments, reducing unearned could sometimes show a message incorrectly

Edit Insurance Plan, copay and allowed was changed if the fee schedule was hidden when the window loaded.

Provider pick button in the Edit Payment Split window was sometimes incorrectly disabled

Missed/Cancelled - Delete Appointment was not charting a missed/cancelled procedure code.

iTrans 2 carrier update did not include encryption method.

Date range picker week buttons do not invoke calendar events

(enhancement) Web chat surveys.

Creating a pre-auth would sometimes throw an error

ASAP list would sometimes show completed planned appointments

18.4.19 (Beta) (Foreign) Released 1/23/2019

18.4.19 (Beta) Released 1/23/2019

Add User, default user group message lacked necessary instructional information.

Time Card Adjustments were not associated to the appropriate clinic.

Patient Fields, date and currency types were not being saved to the database

eConfirmations/eReminders, appointments at the exact end of the automatic send window did not get sent anything

(Enhancement)Reminder tasks get marked as new at the reminder time

Spell Check, typing into a text box could yield a "File format is not valid" exception sometimes.

Account module was slow to load sometimes

18.4.18 (Beta) (Foreign) Released 1/22/2019

18.4.18 (Beta) Released 1/22/2019

Payment window and Income Transfers don't work correctly when payment plans for guarantors outside the family are present.

Electronic Statements, generating the PDFs for a lot of patients was failing sometimes.

Resetting a users password when strong passwords are required may have crashed the program

Automatic reminders did not send if no operatories were setup for Web Sched

Income transfer window, if an income transfer is performed, and then backdated, there could be outstanding charges sometimes.

Dynamic scheduling did not always return search results

Combine Insurance Plans, editing a plan and clicking OK lost selection.

Insurance Payment (EOB) window, an error could have occured when loading when using a linux server.

Insurance Benefits, tabbing into a Quick% overwrote any changes made in the associated textboxes.

(HQ ONLY) create sales tax return adjustments on "locked" procedures

18.4.17 (Beta) (Foreign) Released 1/21/2019 (This version has a conversion script that will cause a backup to occur)

18.4.17 (Beta) Released 1/21/2019 (This version has a conversion script that will cause a backup to occur)

Reminders, too many due reminders could crash the program.

Cloud Storage, Open Dental would freeze when switching to the Images module initially.

Dropping an insurance plan would sometimes not update the patient's future scheduled appointment's InsPlan1 and InsPlan2 fields correctly.

Edit Group Permission, entering a non-number into 'Days' would crash the program.

eServices - Could have signed up for eConfirmations without signing up for texting preventing text messages from sending

Appointment search sometimes suggested times that were not available

Email, deleting when attached to a patient removed the email from commlog and progress notes.

Sheets, drawings outside of signature boxes did not show after the first page when creating PDF.

(Enhancement) Etrans entries for claims using the DXC attachment service were showing under 'ClaimSent' when they were not sent.

Task Search window, an error "Unknown column 'taskNote.TaskNum'" could occur sometimes.

(Enhancement)Create Audit Trail when Credit Card Token is Moved

(DXC Atachments) Hitting 'Esc' while snipping did not properly close the form

(DXC Attachments) Saving an attachment already in the Images module resulted in an error.

ERA window, an error could occur if an ERA does not have any procs when findind internal claim matches.

(Enhancement) HQ ONLY Patient state and zip codes, trim white space

(Enhancement)Check for overpayment upon clicking add partial in the payment window.

(Enhancement)Modified the Insurance Service History feature

Definitions, reordering commlog definitions failed when ODHQ type was hidden.

(Enhancement)Problems, add ICD-10 textbox to the Edit Problems window.

18.4.16 (Beta) (Foreign) Released 1/16/2019 (This version has a conversion script that will cause a backup to occur)

18.4.16 (Beta) Released 1/16/2019 (This version has a conversion script that will cause a backup to occur)

Compose Auto Note prompt window was causing error if left open during automatic log off.

Middle Tier, report queries were not using UserLow.

Claim window, clicking Send Claim could result in an error when using in database image storage

Sending a claim in 5010 format when using random primary keys would result in an error sometimes.

Landline Texting - did not show cost in column

Account module, payment plan grid may show outstanding balance for plan paid off if the guarantor is moved out of family.

Automatic logoff, after Canceling, the automatic logoff would not occur again.

Billing Defaults, window did not meet minimum resolution requirements.

Canada, preauth EOBs were blocking claim creating when auto import and receive is enabled.

(HQ Only) AvaTax errors were not posting $0 sales tax adjustment

Run aging for accounts that paysplits are allocated to.

Landline Texting sent messages were stuck in 'pending' status

Canadian carrier TELUS AjudiCare ID 000034

18.4.15 (Beta) (Foreign) Released 1/15/2019

18.4.15 (Beta) Released 1/15/2019

CEMT Search Patients window, display fields did not use custom Descriptions.

Account module, Est Balance is incorrect sometimes when the guarantor of a payment plan is moved out of the family.

Multiple received claimprocs could have been created for the same procedure and insurance

Insurance history, some dates were not formatting when changing focus.

Miscellaneous Setup window, having "Show patient specialty in main title bar and account patient select" enabled was causing a query to run every second after selecting a patient.

(Enhancement)Frequency Limits, include 'Not Received' claimproc status

FormClaimPayTotal didn't correctly take adjustments into account when checking writeoff

(Enhancement)Updated chart module Quick Buttons to use the current theme.

View EOB button in the claim edit form was incorrectly anchored

Frequency limitations based on service year were sometimes calculated incorrectly

HQ only, bug submission categories.

Multiple adjustments would not post to the account.

Canada, retrieving reports would result in a format error when there are 'NO MORE ITEMS' from iTrans when it should not.

(HQ Only) Copy Appointment Structure, add type and status.

(Enhancement)Run 'Over Allocated Procedure' logic in the Procedure Info window when changing the fee

(Enhancement)Canadian claims, auto recalculate estimates using EOB amounts to reflect more accurate patient portion prior to receiving the claim.

18.4.14 (Beta) (Foreign) Released 1/10/2019

18.4.14 (Beta) Released 1/10/2019

Web chat client had lines going outside of the chat bubble

Edit All Procedures, date, provider, and clinic did not change claimprocs the same as Procedure Info window.

When enterprise aging is run for multiple patients after adding repeating charges, check and set the preference indicating that aging is running

HQ Only - Broadcast monitor load revenue graph separate from cache

Lost database connection, program was not attempting to reconnect automatically.

Advanced Appointment Search did not always return the correct time slot for the selected blockout type

Web Sched New Pat, in mobile there was too much white space after the date picker.

Fee Schedules, sorting with a single type selected did not save sort order.

PayConnect receipts were showing the expiration date

Job Manager, trying to save a new bug job would throw an error.

(Enhancement) HQ Only - Add email alerts for failed Nexmo REST messages

Middle Tier, the Other Appointments window was taking a long time to load when the selected patient had thousands of appointments.

18.4.13 (Beta) (Foreign) Released 1/8/2019

18.4.13 (Beta) Released 1/8/2019

The global update writeoff estimate tool would fail to update writeoff estimates sometimes

HQ Only, techs were not allowed to manually add patients to reseller families.

Patient Edit window, an unsettable permission is checked when performing automation actions for this window

Appointment Search sometimes returned times when a provider was not scheduled.

Preferences, inconsistent spelling of write-off.

Generating PDF statements could have caused an error sometimes

Various licenses had incorrect years

Paysplit select window would sometimes not show all prepayments.

Paysplit Edit window would sometimes not show the correct amount in the 'Allocated Elsewhere' textbox.

Credit filter in Mulitple Adjustments window did not always filter procedures correctly.

Adjustments, the associated clinic would sometimes get cleared incorrectly.

Claim Edit, bottom buttons were hidden for minimum supported screen resolutions sometimes.

Advanced searching for an appointment in an unassigned clinic would sometimes throw an error.

SFTP AtoZ, Images module would take a long time to load initially.

Job Manager Search window would bring other applications in front of the search window sometimes.

Transworld, the Date/Days Bal Began columns would sometimes not be filled

Patient Info, error occurred when opening info window for a deleted patient.

There was no audit trail entry when making adjustments from places other than the single adjustment window

(Enhancement)Added warning message when allocating more unearned than is available on the account.

(Enhancement)Procedures Not Billed to Insurance window, clicking Refresh now closes the date range calendars when shown.

18.4.12 (Beta) Released 1/4/2019

Job Manager Requirement bug fixes

HQ Only - procedure discount wasn't factoring into to sales tax for treatment planned procedures

18.4.11 (Beta) (Foreign) Released 1/3/2019

18.4.11 (Beta) Released 1/3/2019

HQ only, chart module View Task for bug submissions did not work as expected sometimes.

Chart module, setting a procedure complete would sometimes incorrectly prompt "Completed procedures cannot be set for future dates".

Procedure bypass global lock did not always allow valid procedures

Web Sched New Patient did not recognize date/time selection

New 2019 procedure codes were sometimes getting set to the wrong category

Chart, Edit All option crashed when selecting Clinic with no Provider selected.

MiddleTier, Treatment Plan was not sorted correctly based on preference.

Treatment Plans, changing the Sort By radiobox did not change sort order.

Handy Dentist Bridge did not send over the last name

Patient merge could UE if unable to reach HQ

(Enhancement)Add progress bar to appointment lists

18.4.10 (Beta) (Foreign) Released 12/31/2018

18.4.10 (Beta) Released 12/31/2018

(HQ Only) The "Send to Me & Go To" right click option did not show on all tasks.

User Query, entering a value for a variable and typing Alt + O caused an error.

Tasks, refreshing a task duplicated object types.

(Enhancement)2019 ODA Fee Guide

Vixwin, a warning was incorrectly showing when selecting "VixWinBase41".

Texting, when signing up for texting using landline, unable to send messages from old phone number

Edit Claim window This Claim Only button was showing for preauths.

Patient Portal was always compiling in desktop mode

Signal Processing, a "Value cannot be null" exception would occur when using the program sometimes.

Dashboard Cache, some filter combinations caused errors in queries.

18.4.9 (Beta) (Foreign) Released 12/27/2018

18.4.9 (Beta) Released 12/27/2018

An error could occur when Open Dental is attempting to log off and windows can't be closed.

Backup & Archive, archiving caused an error sometimes

Webforms import was unable to parse birthdate when machine format didn't match database

Email, the inbox locked up for some email addresses when navigating around the window.

Insurance history, insurance history window did not format dates.

Appointment module, views with more than one row per time increment did not load properly when starting the program.

Web apps could have stale cache

User Query Variables, continuing to the next variable lost text selection.

HQ only, changed underlying Sales Tax structure. No UI component

Automation, PrintRxInstruction action caused errors when used for triggers other than RxCreate.

Claims, Canadian lab procedures were incorrectly assigned a line number on e-claims.

Insurance Plans, multiple UNKNOWN CARRIER entries could cause errors when validating plans.

(HQ Only) New quick paste note type

Appointments, rescheduling an unscheduled appointment didn't always reset the confirmation status.

Texting, outgoing messages were sometimes delayed for several minutes

FHIR - eConnectors would not receive the request sometimes

Closing persistent commlogs could sometimes cause an error

The internal statements sheet cut off part of the address in some cases

18.4.8 (Beta) (Foreign) Released 12/20/2018

18.4.8 (Beta) Released 12/20/2018

Archive process would fail when updating the archive database

Edit Payment Split window, detaching a payment split could result in an error sometimes.

(Enhancement)Label changed for preference 'Credits greater than procedure fee'

Web Sched Recall popup on launch of link (patient facing)

Edit Patient Information window, an error could occur when no EHR patient entry is found.

Chart module, adding a quad procedure with a proc button or auto code sometime sets the wrong quad

Creating a "misc" input field in sheets sometimes threw UE

Visual bug - Non OD window populates when pulling up eServices window

Text window filter by phone number did not work as intended

Deleting an insurance plan sometimes did not update the InsPlan1 and InsPlan2 on scheduled appointments.

Auto Deposits, the auto deposit feature would make deposits for payment types marked 'not selected for deposit'.

The global update writeoff estimates tool was not updating estimates for the HQ clinic

Edit Patient Field Checkbox window, creating a new field could have resulted in an error if the field definition had been deleted.

Account Module preferences showed incorrect label for "Credits greater than proc fee"

Sending large quantities of email wouldl fail sometimes

MobileWeb and Patient Portal constantly flash popup at login

WebForms Mobile Layout had issues

Mobile Web - unable to select existing appt and edit/move/delete

Exclusion Rules that were insurance plan specific weren't being saved.

eCW, users were prevented from logging on.

18.4.7 (Beta) (Foreign) Released 12/19/2018

18.4.7 (Beta) Released 12/19/2018

Task List Select, sometimes a task list was listed twice

18.4.6 (Beta) Released 12/18/2018

Appointment module, blockout menu shows items available when they actually aren't sometimes.

AutoCode, deleting all procedure codes and clicking Cancel was saving AutoCode without procedure codes.

VoiceMails, creating a task from a voicemail opened a Task window behind the main window.

Chart Module, teeth movement values wouldn't display unless + or - were pressed first.

Claim Edit form cannot be fully seen while using the minimum supported screen resolution

Tasks, FormTaskEdit_SaveCopy_OtherUserInbox unit test was failing.

DoseSpot, medications sent to DoseSpot made an Rx when being retrieved sometimes.

An error would sometimes happen if one or more module buttons were hidden

PaySimple, payment amount did not reset to 0 after a credit card transaction failed.

Module buttons that should be hidden would be visible sometimes

18.4.5 (Beta) (Foreign) Released 12/17/2018

18.4.5 (Beta) Released 12/17/2018

Choose Database window would sometimes show the log off prompt.

FHIR - Resources were including blank and null objects when being serialized

(HQ only) WebChat Enhancements

HQ only, chart modules bug submission grids view task does not work sometimes.

Task List Select, sometimes a task list is listed twice

Tasks, the "New for user" tab showed completed tasks sometimes.

Backup tool, stop users from utilizing tool if any of the database tables are InnoDB.

Other Appointments window, clicking Create New Appt caused an error sometimes.

The splash screen would show above the Registration Key Edit window sometimes.

Message Box popups would hide behind the splash window sometimes.

Capitation payment date was not set when completing capitation procedures.

Closing out of the database maintenance window while running could have caused an error

When aborting a thread, unhandled exceptions could have occurred

Insurance benefits window, benefit percentages sometimes show -1 instead of blank

Launching Mobile Web Link Constantly Refreshes Page 18.4 Only

Appointment module, appointment grid didn't redraw properly when changing the view sometimes.

(Enhancement) Multi Rx, prevent from creating a blank Rx.

(Enhancement)Updated Select Paysplit window to say "Amt End" in the last column

Insurance Plan, the state of the substitution code checkbox did not get set correctly sometimes.

Some patient specific forms had clinic filters.

MobileWeb, search for patient when creating an appointment wouldn't work sometimes.

HQ Only - Enhancements to backport tool to improve efficiency

Edit Insurance Payment, the first Claim Payment Group option could not be selected.

(Enhancement)Modify pref to disallow writeoffs greater than procedure fee to include adjustments

18.4.4 (Beta) (Foreign) Released 12/11/2018

18.4.4 (Beta) Released 12/11/2018

Security, the log on and billing defaults password fields were not masked.

Loading the chart module would sometimes throw an exception

18.4.3 (Beta) (Foreign) Released 12/11/2018

18.4.3 (Beta) Released 12/11/2018

Merging patients within family did not set trsitranslog and famaging guarantor correctly

Sales Tax adjustment dates do not match procedure dates when running the repeating charge tool

Tasks, sending to multiple tasklists was not updating Task area or window.

Patient Merge, some note fields were not included in a merge.

Tasks, a Task that enters a user's inbox but is sent to another inbox was not marked as read when opened by the first user and OK was clicked.

Database Maintenance, the Tools tab was not disabled while running database maintenance

Patient Portal is now mobile friendly.

Task search, task search grid didn't load.

Appointments, double clicking in the schedule and choosing an unscheduled appointment was not adding appointment.

Middle Tier - getting all users could have caused an error

eConfirmations were not reaching patients sometimes

Substitution codes, fixed typo in the substitution codes window.

A progress window could have caused an issue where it would never close

Procedures could sometimes be edited while in Audit mode.

18.4.2 (Beta) (Foreign) Released 12/10/2018

18.4.2 (Beta) Released 12/10/2018

Patient Portal Invites were not being prevented if patient email is not setup

Insurance Benefits, limitation benefits with Coverage Level of "Individual" would change to "None" sometimes when the window is entered again.

Payment window, making a payment to a single family that is within a superfamily will make splits to all superfamily members.

Procedure Select window Exclude All Credits did not show all procedures on a patient's account

Patient Portal Invites might not created invalid login credentials

Right clicking a grid may have shown items in the wrong order

Fees, clinic restricted users could not edit default fee when fee schedule is global.

Enterprise Aging was being ran from the account module on workstations.

Emails, editing the BCC, CC or To field would result in an error sometimes.

Advanced appointment search clinic more button was visible when clinics were turned off

Opening the advanced appointment search could sometimes cause an error

Procedure select window sometimes did not show procedure surface.

(Enhancement)Improve spell check speed and perform spell checking separate from the main thread.

Chart module, the right-click set complete message was sometimes formatted incorrectly.

Plan-specific downgrades were sometimes being applied to patients that didn't have the insurance plan.

Selecting a patient could cause an error related to computer prefs sometimes.

Statements, any error that occurred while sending e-statements did not show to the user.

18.4.1 (Beta) Released 12/6/2018

Incoming email syncing could have caused computer slowness sometimes

Ortho Chart, sometimes signatures would not save to the database correctly. (rare)

(Enhancement) Optimize the billing logic to reduce memory use

(Enhancement)Transworld, add message history window.

Local date format preference was not being followed from the update window

Middle Tier, creating a billing list threw an error sometimes.

eConfirmations - delivery failure receipt changes appt status to 'eConfirmfail' status

(Enhancement)ASAP window is slow to load for large databases

Appointment bubbles didn't display correctly sometimes.

Account module grid order was non-deterministic for transactions of the same type and date

Windows date format could have affected many Open Dental Services

Appointment Bubble, hovering over the same appointment twice caused jitter.

FriendlyException, some unit tests were hanging indefinitely when FormFriendlyException was shown.

Progress Bar, closing action was swallowing a cross threaded exception when invoked.

OpenDental Installer would sometimes not change the data path.

Version 18.3 new features listed here

known issues:

(Enhancement) Transworld, add cancel buttons to the payment, adjustment, and payplan warning message popups for TSI patients

When creating a billing list over middle tier, sometimes the client runs out of memory

Patient Forms and Medical Histories window, an error can occur when you click Add and user does not have permission to SheetImages.

An error can occur when attempting to set the title of the main window.

18.3.59 Unreleased

18.3.58 (Foreign) Released 3/20/2019

18.3.58 Released 3/20/2019